Update Apple ID Settings stuck

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Update Apple ID Settings stuck

I am unable to get my iPhone 7+ to update the Apple ID Settings after updating the iOS. No matter what I do and how many times I "verify" the phone, it just keeps getting stuck. How do I fix this? Aghrrr.

[Re-Titled by Host]

iPhone 7 Plus, iOS 10.3.1

Posted on Apr 23, 2017 8:53 AM

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Answer 1

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i_rina

Community Specialist

Apr 24, 2017 8:52 AM in response to EllenS

Hello EllenS,

Thanks for using the Apple Support Communities.

I see that you are unable to get your iPhone 7 Plus to update the Apple ID settings after updating the iOS software. I'm happy to help assist you with this.

First, let's start with some app-specific troubleshooting and force close the Settings app to see if that helps. It's possible that the Settings app isn't responding to your request, and often a force close can help with this type of app issue: Force an app to close on your iPhone, iPad, or iPod touch .

If you still have an issue after that, please try to reinstall the iOS software on your iPhone. Since this just happened after you updated the iOS software, a reinstall can help. First, use this article to make sure that you have a backup of your iPhone: How to back up your iPhone, iPad, and iPod touch .

Then, use this article to reinstall iOS: If you can‘t update or restore your iPhone, iPad, or iPod touch . Note: This article is intended to be for a different issue but following steps 1-5 will help you reinstall iOS without erasing data.

Let me know if you have any questions.

Cheers.

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Answer 2

Jun 16, 2017 11:24 PM in response to rjalota

No, it did not work and the error message persists:

Update Apple ID Settings

Some account services require you to sign in again

No matter how many times you sign in it does not go away. Now on two devices running 10.3.2 ...

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Answer 3

Nov 8, 2017 7:54 PM in response to EllenS

So I was having the same issue with my iPhone 7. I did the whole restart and everything, but still having the same issue. I just signed out of my iCloud, and resigned in and it went away. Settings> First item (Apple ID, iCloud, iTunes & App Store) click that> very bottom sign out then resign in and it should take care of that issue...

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