The same thing happened to me. All my live photos, from before the date I turned in iCloud photo library, are missing.
If Apple doesn't resolve this issue, I think this is class action lawsuit territory.
Same here. iCloud removed all my live photos. I am so stupid that I believed in iCloud. At first I don't have space for iPhone backup, then I stupidly bought 200GB storage from iCloud and sync all my photos to it. Things happened. I will never never never trust Apple's product again. I'm so disappointed!
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Sorry to hear ortizd428. Maybe stick to Android for your next phone or maybe don't mess with your iPhone settings...dun dun dun. I know it's not fair and I don't understand how all your photos can dissapear just like that. Sad sad story :( . No solution from Apple but to blame you for not backing up your photos? Screw the iPhone.
I lost thousands of pictures that were for a lawsuit. Now I have no proof!
u called yourself an specialist? ***
This happened to me as well. Did you find a solution ?
hi sticksy,
Did u manage to find your photos? The same thing just happened to me and I've lost all photos of my 3 month old. I'm devastated!
Anyone found a solution?? I don't understand how the photos can go missing just like that!
Same thing happened to me. I lost every live photo in my library which was somewhere around 4000+. I’ve tried 3rd party software and no luck. If a solution is found please report back.
But isn't iCloud for backing up photos ? I don't understand what it's purpose is if not to back up photos. I still can't believe they haven't found a solution to this
I have same issue. about 5000 live photo are gone.
Any solution for this problem?
I just lost all my wedding photos!
Hello,
I don't have iCloud membership and I have never used it. I used only OneDrive application to synchronize photos from my phone to OneDrive storage cloud. OneDrive preserved all my photos in my iPhone, it just synchronized jpeg files.
I read that iCloud can synchronize also live photos with *.mov video part. Therefore, I tried to turn on iCloud Photobook in Photos settings on my iPhone.
I waited few minutes to see whether something synchronized. I logged into my iCloud account and discovered that only few jpeg photos were synchronized. I turned it off.
I discovered that live photos are synchronized only when i have membership paied.
Whole album with Live Photos disappeared. I even used file manager app and tried to find these photos. Whole album was gone.
Then I tried to took new live photo and album was there but only with 1 new photo.
So my conclusion is:
Turning on and off iCloud sync caused that all live photos are gone.
I am not so upset because i have my jpeg photos on OneDrive. But I lost live version of these photos.
Same happened to me when I turned iCloud Photo Library off (since my storage was full) and then back on. No way to recover those live photos again from iCloud, they were just gone.
Luckily I was already backing up my photos through (Oh irony) Google Photos/Drive, which also happens to support live photos. So Google saved the day :).
Turning on iCloud sync removed all my Live Photos
