Is iCloud breach phone call a scam?

Yes, it’s still a scam, as Apple never reaches out to customers about “breached” accounts. The number was probably spoofed. Call your carrier to report.

Also see http://apple.com/legal/more-resources/phishing.

Such as this…

If you get a suspicious phone call or voicemail

Scammers spoof phone numbers and use flattery and threats to pressure you into giving them information, money, and even iTunes gift cards. Always verify the caller's identity before you provide any personal information. If you get an unsolicited call from someone claiming to be from Apple, hang up and contact us directly.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Obviously this scam is continuing. I too am getting the automated recording claiming a breech in my iCloud account I don't even use iCloud! The call warns to call them before using any of my Apple devices. I have had 3 calls from them within 2 hours today (5/2/17). The number they're using for call-back is ***. The number they are calling from uses the 408 area code to make it look like it's from Apple headquarters.

[Personal Information Edited by Host]

After calling the scam number and letting them look at my computer, I became suspicious and hung up. I then called Apple support and asked if it was a scam--he did not know. I told him I was afraid there might have been an actual breach and my data might have been taken. The support tech then referred to Bright Circle -- a company which essentially did exactly what the scammers started to do. I ended up paying them $229.00 . Apple support should have know that there is a scam out there and could have told me there was no iCloud breach and I could have avoided spending 2 hours with the Bright Circle tech and saving my money!!

This scam is still going on only now they have spoofed caller ID into saying "Apple Inc". I got 7 calls on July 25, 2017. I did not answer any of them, just let my machine pickup. They were all a female robotic voice with the same message regarding the security of my iCloud account.

I got an automated scam call today pretending

to be Apple, which advised me to call *********for an Apple advisor. According to information I found on the web, the area code is assigned to Nigeria, which lifted the last 7 digits from an American mobile service. The call came to my landline, not to my iPhone.

Just happened to me in New York , a message from a female automaton "we seriously recommend you call us on ***, we request you not use your computer or other Mac devices before speaking to our certified cloud technician...

delete.

[Personal Information Edited by Host]

I just received two phone calls 1 hour apart from this same number telling me my iCloud has been breached and not to use any apple devices. I Stayed on the line, with the impression that it may be a scam, but wanted to hear what they had to say. Some foreigner man answered and asked if I had an apple product? Well duh!!! That's why u guys called me. Then asked me if I had a laptop or desktop computer to which I replied yes, and he asked me to type in the search bar www.appleassist.me I didn't know who these peeps were and didn't want to give them access to my computer so I just hung up on them. I'm glad I did! The number they called from was ******** so I called it back and theirs an automated message stating the obvious, that this is a scam!!! Don't fall for it peeps!

Not by a SCAM phone call - read the article posted in this thread for more information

and yes scammers continue - do not send money to your grandchild to get out of jail in a foreign country, give information to get your money out of Nigeria or call back the IRS because they leave a message about their final call - Scammers are scammers and they will continue as long a people fall for them - do not be one of the suckers

LN

We’ve been getting non-stop calls so I checked the number, got an address, and it checks out to be an actual Apple store. But I get the feeling it’s a scam because we received no email or text and I am the only one with an iCloud account, which is not connected in any way to the landline. It’s annoying and I’m still looking for a way to report it.

I started getting these this week. Robo calls from a few different numbers; I actually talked to a tech and I could here his kids and wife yelling in the general area of him, his Pakistani accent was so thick, I could barely understand what he was trying to tell me to do. I hung up within seconds of starting the phone call.

The numbers were:

********

The first two I let go to voicemail and they both asked me to call back to ******

The third one I actually answered and it gave me prompts to talk to a tech now or something else (don't remember what it was now).

********
Definitely a scam

iCloud Breach Scam

On 3-21-2018 @ 2:54PM @ 5:26PM 2 automated messages left on landline answering machine recording as follows: We have found some suspicious activities in your iCloud account. That your iCloud account has been breached. Before using any apple device please contact apple support advisor press 1 to connect apple support advisor. Press 2 to listen to this message again or if you wish to contact us later please call us on our Toll-free number 716-***-3246

FYI: This is iCloud breach phone call a scam please do not call the number.

Just to let the community know that this is still happening. Almost got hooked today. Spoke with "tech support" but before I agreed to log on from my computer, I did some research and realized it is a scam. Glad I did. Could have been ugly...

Wish Apple would do more to let people know proactively about these things.

Got two today. One used 512 area code, the other 702 both gave “toll free” number with 716. Words in caller ID showed Apple Inc and Apple store. Does Apple want this info?

I've continued to get messages on my home phone...probably 3 or 4.

5/10/2018 12:34PM PSDT

I just got one of these calls from Apple Care at 1 800 275-2273

I pushed 1 to talk to someone.

I asked him (Indian Accent) his name. He said "John. My name is John."

I asked him where are you located. He said Phoenix Arizona.

After a pause of 5 - 10 seconds he hung up.