Is iCloud breach phone call a scam?

I am getting phone calls to talk to an Apple support advisor re: an iCloud breach. Is this a scam?

iPhone 5s, iOS 8.0.2

Posted on Apr 24, 2017 5:12 PM

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Question marked as Top-ranking reply

Posted on Mar 25, 2018 4:26 AM

I just received two phone calls 1 hour apart from this same number telling me my iCloud has been breached and not to use any apple devices. I Stayed on the line, with the impression that it may be a scam, but wanted to hear what they had to say. Some foreigner man answered and asked if I had an apple product? Well duh!!! That's why u guys called me. Then asked me if I had a laptop or desktop computer to which I replied yes, and he asked me to type in the search bar www.appleassist.me I didn't know who these peeps were and didn't want to give them access to my computer so I just hung up on them. I'm glad I did! The number they called from was ******** so I called it back and theirs an automated message stating the obvious, that this is a scam!!! Don't fall for it peeps!

[Edited by Host]
35 replies

Jul 2, 2018 1:30 AM in response to LarryHN

Pardon me, but I have not joined in the discussion before, and didn't know the question had been asked many times.

On Thursday, June 28, 2018, 2:46:29 PM PDT, Apple Support Communities <discussions-updates@apple.com> wrote:


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LarryHN has posted in the iCloud on my Mac community.





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Is iCloud breach phone call a scam?


try reading the thread - it is clearly identified as a scam many times - why bother every asking a question that has been answered over and over and over




LN






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May 2, 2017 4:56 PM in response to stedman1

After calling the scam number and letting them look at my computer, I became suspicious and hung up. I then called Apple support and asked if it was a scam--he did not know. I told him I was afraid there might have been an actual breach and my data might have been taken. The support tech then referred to Bright Circle -- a company which essentially did exactly what the scammers started to do. I ended up paying them $229.00 . Apple support should have know that there is a scam out there and could have told me there was no iCloud breach and I could have avoided spending 2 hours with the Bright Circle tech and saving my money!!

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Is iCloud breach phone call a scam?

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