phone is too hot while using hotspot

my phone will become super hot while using hotspot that connects to PC. how to solve it?

iPhone 7, iOS 10.3.1

Posted on May 1, 2017 7:55 AM

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1 reply

May 2, 2017 1:12 PM in response to Yinn1109

Hello, Yinn1109.

I understand that your iPhone gets hot while using the hotspot. I may be able to help with this. Take a look at this article here: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures It's common for a device to get warm during heavy use. 3D games and watching videos are great examples.

How is your PC connecting to the hotspot? If you're using a USB connection, this could explain why it's getting hot because it's charging as well. I would also suggest making sure you're using an Apple Certified Lightning cable and even try a different USB port or computer. If you have a case on the iPhone remove the case and see if that helps.

Let me know if this helps.

Thank you for using Apple Support Communities.

Cheers!

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phone is too hot while using hotspot

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