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Hi
Turned on the Mac tonight and when I try and open a website, a new tab also opens with random different sites. Here's just 3 of the sites so far:
Seems every time I open anything. I'm assuming its Malware - how do I stop this / get rid of it. My software is up to date. I'm using Safari, but it happens in Google Chrome too.
Thanks
OS X Yosemite (10.10.5)
Thanks very much. Here's the results. Looks like Malware. What to do next?
EtreCheck version: 3.2.4 (365)
Report generated 2017-05-10 01:20:55
Download EtreCheck from https://etrecheck.com
Runtime: 1:53
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Problem: Other problem
Hardware Information:ⓘ
MacBook Pro (17-inch, Early 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro8,3
1 2.3 GHz Intel Core i7 (i7-2820QM) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Replace Soon - Cycle count = 1156
Video Information:ⓘ
Intel HD Graphics 3000
Color LCD 1344 x 840
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software:ⓘ
OS X Yosemite 10.10.5 (14F2315) - Time since boot: about 2 hours
Disk Information:ⓘ
Crucial_CT480M500SSD1 disk0 : (480.1 GB) (Solid State - TRIM: No)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Untitled (disk0s2) / [Startup]: 479.76 GB (414.45 GB free)
MATSHITADVD-R UJ-8A8 ()
USB Information:ⓘ
Seagate BUP Slim RD 1 TB
EFI (disk2s1) <not mounted> : 210 MB
Seagate Backup Plus Drive (disk2s2) /Volumes/Seagate Backup Plus Drive : 999.86 GB (891.11 GB free)
Seagate Portable 750.16 GB
Expansion Drive (disk1s1) /Volumes/Expansion Drive : 750.15 GB (591.13 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper:ⓘ
Mac App Store and identified developers
Possible adware:ⓘ
Unknown file: /Library/LaunchAgents/com.spirea.plist
Unknown file: /Library/LaunchDaemons/com.AuetkIJv.plist
Adware: /Library/LaunchDaemons/com.apple.etiao.plist
Adware: /Library/LaunchDaemons/com.apple.immora.plist
Unknown file: /Library/LaunchDaemons/com.atvqqgshlgha.plist
Unknown file: /Library/LaunchDaemons/com.hhnhrfpeamgp.plist
Unknown file: ~/Library/LaunchAgents/com.Januarius.plist
/Library/Januarius/Januarius
7 possible adware files found. [Remove/Report]
System Launch Agents:ⓘ
[not loaded] 4 Apple tasks
[loaded] 146 Apple tasks
[running] 62 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 47 Apple tasks
[loaded] 137 Apple tasks
[running] 77 Apple tasks
Launch Agents:ⓘ
[not loaded] com.spirea.plist (2017-05-03) [Lookup]
Launch Daemons:ⓘ
[not loaded] com.AuetkIJv.plist (2017-04-30) [Lookup]
[failed] com.adobe.fpsaud.plist (2017-04-17) [Lookup]
[running] com.apple.etiao.plist (2017-05-01) Adware! [Remove/Report]
/Library/etiao
[running] com.apple.immora.plist (2017-04-30) Adware! [Remove/Report]
/Library/immora
[not loaded] com.atvqqgshlgha.plist (2017-05-01) [Lookup]
[running] com.bombich.ccchelper.plist ✔︎ (1970-01-02) [Lookup]
[not loaded] com.hhnhrfpeamgp.plist (2017-04-30) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (2012-11-05) [Lookup]
User Launch Agents:ⓘ
[running] com.Januarius.plist (2017-05-09) [Lookup]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist ✔︎ (2017-05-01) [Lookup]
[loaded] com.google.keystone.agent.plist ✔︎ (2017-03-29) [Lookup]
User Login Items:ⓘ
iTunesHelper Application (2017-05-09)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application
(/Applications/Dropbox.app)
SpeechSynthesisServer Application
(/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
TheVaultHelper SMLoginItem - Hidden (2017-05-09)
(/Applications/TheVault.app/Contents/Library/LoginItems/TheVaultHelper.app)
TabNotesLauncher SMLoginItem - Hidden (2016-12-23)
(/Applications/Tab Notes.app/Contents/Library/LoginItems/TabNotesLauncher.app)
BattManHelper SMLoginItem - Hidden (2017-02-05)
(/Applications/BattMan.app/Contents/Library/LoginItems/BattManHelper.app)
Internet Plug-ins:ⓘ
MeetingJoinPlugin: Unknown - SDK 10.6 (2016-12-23) [Lookup]
FlashPlayer-10.6: 25.0.0.163 - SDK 10.9 (2017-04-20) [Lookup]
QuickTime Plugin: 7.7.3 (2017-05-09)
Flash Player: 25.0.0.163 - SDK 10.9 (2017-04-20) Outdated! Update
SharePointBrowserPlugin: 14.3.0 - SDK 10.6 (2016-12-23) [Lookup]
Default Browser: 600 - SDK 10.10 (2017-01-08)
3rd Party Preference Panes:ⓘ
Flash Player (2017-04-17) [Lookup]
Time Machine:ⓘ
Time Machine not configured!
Top Processes by CPU:ⓘ
11% WindowServer
3% taskgated
3% fontd
2% launchservicesd
1% kernel_task
Top Processes by Memory:ⓘ
1.02 GB kernel_task
983 MB com.apple.WebKit.WebContent(5)
475 MB softwareupdated
180 MB Dropbox
131 MB spindump
Virtual Memory Information:ⓘ
11.08 GB Available RAM
8.96 GB Free RAM
4.92 GB Used RAM
2.12 GB Cached files
0 B Swap Used
Diagnostics Information:ⓘ
2017-05-09 23:17:07 Self test - passed
EtreCheck version: 3.4 (420)
Report created on 2012-07-29 22:32:26
Download EtreCheck at https://etrecheck.com
Running Time: 1:49
Speed: Excellent
Click the [Search] links for more information from the Apple Support Communities.
Click the [Details] links for more information on this line.
Click on the [Remove / Report] links to remove the adware or update the whitelist of legitimate software.
Problem: Another problem
Description:
My computer shows the following page: http://gen.mactechright.com/jo/ua?id=95A0A310-5BF7-5A4E-9FE7-3AF7A2073621. How to delete it?
Material Information:
MacBook Pro (Retina 13 inch, early 2015)
[Specifications] - [User's Guide] - [Warranty & Service]
MacBook Pro - model: MacBook Pro12,1
1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
8 GB RAM Not Expandable
BANK 0 / DIMM0
4 GB DDR3 1867 MHz ok
BANK1 / DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff / Airdrop2 available
Wireless: en0: 802.11 a / b / g / n / ac
Battery: Health = Satisfactory - Number of cycles = 361
ICloud Quota: 67 MB available (Low!)
Video Information:
Intel Iris Graphics 6100 - VRAM: 1536 MB
Color LCD 2560 x 1600
Disc Information:
APPLE SSD SM0128G disk0: (121.33 GB) (SSD - TRIM: Yes)
[View SMART Report]
EFI (disk0s1 - MS-DOS FAT32) <unmounted> [EFI]: 210 MB
(Disk0s2) <unmounted> [CoreStorage container]: 120.47 GB
Recovery HD (disk0s3 - HFS + logged) <not mounted> [Recovery]: 650 MB
USB Information:
USB30Bus
Broadcom Corp. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Virtual Disks:
Macintosh HD (disk1 - HFS + logged) / [Startup]: 120.12 GB (46.49 GB free)
Encrypted AES-XTS Open
Phishing Disc: disk0s2 120.47 Go Online
System Software:
MacOS Sierra 10.12.5 (16F73) - Startup time: less than an hour
Gatekeeper:
Mac App Store and Identified Developers
Perhaps the adware:
Unknown file: /Library/LaunchAgents/com.GvBOXJWC.plist
Unknown file: /Library/LaunchAgents/com.hemlock_hairline.plist
Unknown file: /Library/LaunchDaemons/com.YWmKtFNC.plist
The adware: /Library/LaunchDaemons/com.apple.ightquemos.plist
The adware: /Library/LaunchDaemons/com.apple.kimathen.plist
Unknown file: /Library/LaunchDaemons/com.wylnalkrsyfi.plist
Unknown file: /Library/LaunchDaemons/com.zrcmuduftzmn.plist
Unknown file: ~ / Library / LaunchAgents / com.potstick.plist
/ Library / potstick / potstick
8 files found that may be adware. [Remove / Report]
Launch Agents Systems:
[Disengaged] 6 Apple Tasks
[Hired] 181 Apple Tasks
[On] 95 Apple Tasks
Daemons Launch Systems:
[Disengaged] 41 Apple Tasks
[Committed] 174 Apple tasks
[On] 102 Apple Tasks
Launch Agents:
[Disengaged] com.GvBOXJWC.plist (? 0? - installed 2017-03-17) [Search]
[Disengaged] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-06-11) [Search]
[Failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Search]
[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2016-06-11) [Search]
[Disengaged] com.hemlock_hairline.plist (? 0? - installed 2017-03-22) [Search]
Daemons of launches:
[Disengaged] com.YWmKtFNC.plist (? 0? - installed 2017-01-24) [Search]
[Hired] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Search]
[Hired] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Search]
[Running] com.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2016-06-11) [Search]
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-29) [Search]
[Committed] com.adobe.fpsaud.plist (? 2afb3af7 840b5c7b - installed 2017-04-26) [Search]
[Running] com.apple.ightquemos.plist (? Bdd93461 4020a718 - installed 2017-01-27) Adware! [Remove / Report]
/ Library / ightquemos
[Running] com.apple.kimathen.plist (? 14c3973f 38879ecb - installed 2017-01-24) Adware! [Remove / Report]
/ Library / kimathen
[Committed] com.ea.origin.ESHelper.plist (Electronic Arts Inc. - installed 2016-01-29) [Search]
[Committed] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-05-12) [Search]
[Committed] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-06-11) [Search]
[Disengaged] com.wylnalkrsyfi.plist (
__________________________
EtreCheck version : 3.4 (420)
Rapport créé le 2017-06-09 22:32:26
Télécharger EtreCheck chez https://etrecheck.com
Temps d’exécution : 1:49
La vitesse : Excellente
Cliquez sur les liens [Rechercher] pour plus d’informations à partir des Communautés d’assistance Apple.
Cliquez sur les liens [Détails] pour plus d’informations sur cette ligne.
Cliquez sur les liens [Enlever/Signaler] pour enlever l’adware ou mettre à jour la liste blanche de logiciels légitimes.
Problème : Autre problème
Description :
My computer shows the following page: http://gen.mactechright.com/jo/ua?id=95A0A310-5BF7-5A4E-9FE7-3AF7A2073621 . How to delete it?
Informations matérielles :ⓘ
MacBook Pro (Retina 13 pouces, début 2015)
[Les caractéristiques techniques] - [Le guide de l’utilisateur] - [Garantie & service]
MacBook Pro - modèle : MacBookPro12,1
1 2,7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
8 GB RAM Pas extensible
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Bon - Handoff/Airdrop2 disponible
Wireless: en0: 802.11 a/b/g/n/ac
Batterie : Santé = Satisfaisant - Nombre de cycles = 361
Quota iCloud : 67 Mo disponible (Faible !)
Informations vidéo :ⓘ
Intel Iris Graphics 6100 - VRAM : 1536 Mo
Color LCD 2560 x 1600
Informations des disques :ⓘ
APPLE SSD SM0128G disk0: (121,33 Go) (SSD - TRIM: Oui)
[Afficher le rapport SMART]
EFI (disk0s1 - MS-DOS FAT32) <non monté> [EFI] : 210 Mo
(disk0s2) <non monté> [Conteneur CoreStorage]: 120.47 Go
Recovery HD (disk0s3 - HFS+ journalisé) <non monté> [Recovery] : 650 Mo
Informations USB :ⓘ
USB30Bus
Broadcom Corp. Bluetooth USB Host Controller
Informations Thunderbolt :ⓘ
Apple Inc. thunderbolt_bus
Disques virtuels :ⓘ
Macintosh HD (disk1 - HFS+ journalisé) / [Startup] : 120.12 Go (46.49 Go libre)
Crypté AES-XTS Ouvert
Disque phsyique : disk0s2 120.47 Go Online
Logiciels du système :ⓘ
macOS Sierra 10.12.5 (16F73) - Temps depuis le démarrage : moins d’une heure
Gatekeeper :ⓘ
Mac App Store et développeurs identifiés
Peut-être l’adware :ⓘ
Fichier inconnu : /Library/LaunchAgents/com.GvBOXJWC.plist
Fichier inconnu : /Library/LaunchAgents/com.hemlock_hairline.plist
Fichier inconnu : /Library/LaunchDaemons/com.YWmKtFNC.plist
L’adware : /Library/LaunchDaemons/com.apple.ightquemos.plist
L’adware : /Library/LaunchDaemons/com.apple.kimathen.plist
Fichier inconnu : /Library/LaunchDaemons/com.wylnalkrsyfi.plist
Fichier inconnu : /Library/LaunchDaemons/com.zrcmuduftzmn.plist
Fichier inconnu : ~/Library/LaunchAgents/com.potstick.plist
/Library/potstick/potstick
8 fichiers trouvés qui peuvent-être adware. [Enlever/Signaler]
Agents de lancement systèmes :ⓘ
[désengagé] 6 tâches d’Apple
[engagé] 181 tâches d’Apple
[en marche] 95 tâches d’Apple
Daemons de lancement systèmes :ⓘ
[désengagé] 41 tâches d’Apple
[engagé] 174 tâches d’Apple
[en marche] 102 tâches d’Apple
Agents de lancement :ⓘ
[désengagé] com.GvBOXJWC.plist (? 0 ? - installé 2017-03-17) [Rechercher]
[désengagé] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installé 2016-06-11) [Rechercher]
[échec] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installé 2017-01-11) [Rechercher]
[en marche] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installé 2016-06-11) [Rechercher]
[désengagé] com.hemlock_hairline.plist (? 0 ? - installé 2017-03-22) [Rechercher]
Daemons de lancements :ⓘ
[désengagé] com.YWmKtFNC.plist (? 0 ? - installé 2017-01-24) [Rechercher]
[engagé] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installé 2017-01-11) [Rechercher]
[engagé] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installé 2017-01-11) [Rechercher]
[en marche] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installé 2016-06-11) [Rechercher]
[en marche] com.adobe.agsservice.plist (Adobe Systems, Inc. - installé 2017-05-29) [Rechercher]
[engagé] com.adobe.fpsaud.plist (? 2afb3af7 840b5c7b - installé 2017-04-26) [Rechercher]
[en marche] com.apple.ightquemos.plist (? bdd93461 4020a718 - installé 2017-01-27) Adware ! [Enlever/Signaler]
/Library/ightquemos
[en marche] com.apple.kimathen.plist (? 14c3973f 38879ecb - installé 2017-01-24) Adware ! [Enlever/Signaler]
/Library/kimathen
[engagé] com.ea.origin.ESHelper.plist (Electronic Arts Inc. - installé 2016-01-29) [Rechercher]
[engagé] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installé 2017-05-12) [Rechercher]
[engagé] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installé 2016-06-11) [Rechercher]
[désengagé] com.wylnalkrsyfi.plist (? 0 ? - installé 2017-01-27) [Rechercher]
[désengagé] com.zrcmuduftzmn.plist (? 0 ? - installé 2017-01-24) [Rechercher]
Agents de lancement pour l’utilisateur :ⓘ
[engagé] com.google.keystone.agent.plist (Google, Inc. - installé 2017-03-28) [Rechercher]
[en marche] com.mackeeper.MacKeeper.Helper.plist (KROMTECH ALLIANCE CORP. - installé 2017-05-19) [Rechercher]
[en marche] com.potstick.plist (? 8db0bd09 cecdcb33 - installé 2017-05-09) [Rechercher]
[en marche] com.spotify.webhelper.plist (Spotify - installé 2017-06-02) [Rechercher]
Modules internets :ⓘ
AdobeAAMDetect: 3.0.0.0 (installé 2016-06-11) [Rechercher]
FlashPlayer-10.6: 25.0.0.171 (installé 2017-05-12) [Rechercher]
QuickTime Plugin: 7.7.3 (installé 2017-05-28)
AdobePDFViewerNPAPI: 17.009.20044 (installé 2017-04-15) [Rechercher]
AdobePDFViewer: 17.009.20044 (installé 2017-04-15) [Rechercher]
Flash Player: 25.0.0.171 (installé 2017-05-12) [Rechercher]
PepperFlashPlayer: 25.0.0.171 (installé 2017-05-13) [Rechercher]
Panneaux de préférences tiers :ⓘ
Flash Player (installé 2017-04-26) [Rechercher]
Time Machine :ⓘ
Time Machine n’est pas configuré !
Utilisation du processeur par opération :ⓘ
8% Google Chrome Helper
5% WindowServer
4% AddressBookSourceSync
3% Google Chrome
3% kernel_task
Utilisation de la RAM par opération :ⓘ
688 Mo kernel_task
337 Mo Google Chrome Helper
331 Mo Google Chrome Helper
284 Mo Google Chrome Helper
252 Mo Google Chrome Helper
Utilisation du réseau par opération :ⓘ
Entrée Sortie Nom de l’opération
24 Ko 22 Ko mDNSResponder
5 Ko 25 Ko assistantd
8 Ko 6 Ko apsd
8 Ko 4 Ko AddressBookSourceSync
912 o 912 o ntpd
Utilisation de l’énergie par opération :ⓘ
10.98 Google Chrome Helper
6.70 WindowServer
4.92 Google Chrome
3.34 coreaudiod
Informations de la mémoire virtuelle :ⓘ
2.92 Go RAM disponible
365 Mo RAM libre
5.08 Go RAM utilisé
2.57 Go Fichiers en cache
0 o Fichier d’échange utilisé
Installations de logiciel :ⓘ
The Secret Society® - La Sociedad Secreta: 1.24.2405 (installé 2017-05-11)
Microsoft AutoUpdate: (installé 2017-05-12)
Microsoft OneNote for Mac: (installé 2017-05-12)
Microsoft Word for Mac: (installé 2017-05-12)
Microsoft Excel for Mac: (installé 2017-05-12)
Microsoft PowerPoint for Mac: (installé 2017-05-12)
Microsoft Outlook for Mac: (installé 2017-05-12)
Adobe Flash Player: (installé 2017-05-12)
Adobe Pepper Flash Player: (installé 2017-05-13)
Microsoft Excel for Mac: (installé 2017-05-19)
Microsoft Word for Mac: (installé 2017-05-19)
Microsoft OneNote for Mac: (installé 2017-05-19)
Microsoft PowerPoint for Mac: (installé 2017-05-19)
Microsoft Outlook for Mac: (installé 2017-05-19)
WhatsApp: 0.2.4239 (installé 2017-06-02)
Telegram: 2.99 (installé 2017-06-02)
Slack: 2.6.2 (installé 2017-06-02)
Gardenscapes: 1.0.4 (installé 2017-06-02)
Telegram: 2.99.3 (installé 2017-06-09)
La liste des installations peut ne pas être complète.
Informations du diagnostic :ⓘ
2017-06-07 21:58:31 AdobeGCClient.app Écrasement [Ouvrir]
La cause : libcoreservices: _dirhelper_userdir: 523: bootstrap_look_up returned 32
EtreCheck version: 3.4 (420)
Report generated 2017-07-14 10:59:48
Download EtreCheck from https://etrecheck.com
Runtime: 1:53
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.
Problem: Other problem
Description:
ventana emergente
Hardware Information:ⓘ
MacBook Pro (Retina, 15-inch, Mid 2014)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,2
1 2,2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless:
en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 676
Proxy: ProxyAutoConfig
Proxy: ProxyAutoDiscovery
iCloud Quota: 5.00 GB available
Video Information:ⓘ
Intel Iris Pro - VRAM: 1536 MB
Color LCD 2880 x 1800
Disk Information:ⓘ
APPLE SSD SM0256F disk0: (251 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) /
[Startup]: 250.14 GB (34.63 GB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted>
[Recovery]: 650 MB
USB Information:ⓘ
USB30Bus
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
System Software:ⓘ
macOS Sierra
10.12.5 (16F73) - Time since boot: about 2 days
Gatekeeper:ⓘ
Mac App Store and identified developers
Possible adware:ⓘ
Unknown file: /Library/LaunchAgents/com.arx_Ranzania.plist
Unknown file: /Library/LaunchDaemons/com.CMxUoBFJ.plist
/Library/CMxUoBFJ/CMxUoBFJ.app/Contents/MacOS/CMxUoBFJ
Adware: /Library/LaunchDaemons/com.apple.ightquemos.plist
Adware: /Library/LaunchDaemons/com.apple.tasard.plist
Unknown file: /Library/LaunchDaemons/com.fbjychtqsrrs.plist
Unknown file: /Library/LaunchDaemons/com.nbltesqglnel.plist
Adware: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist
Unknown file: ~/Library/LaunchAgents/com.hairlace.plist
/Library/hairlace/hairlace
Adware: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
Adware: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
10 possible adware files found. [Remove/Report]
Clean up:ⓘ
/Library/LaunchDaemons/com.eset.esets_daemon.plist
/Applications/ESET Cyber Security Pro.app/Contents/MacOS/esets_ctl
Executable not found!
com.adobe.ARM.[...].plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto
Executable not found!
2 orphan files found. [Clean up]
Kernel Extensions:ⓘ
/Library/Application Support/ESET/esets/PlugIns/kext
[not loaded] com.eset.kext.esets-kac (6.1.12 - SDK 10.6) [Lookup]
[not loaded] com.eset.kext.esets-mac (6.1.12 - SDK 10.6) [Lookup]
[not loaded] com.eset.kext.esets-pfw (6.1.12 - SDK 10.6) [Lookup]
System Launch Agents:ⓘ
[not loaded] 6 Apple tasks
[loaded] 171 Apple tasks
[running] 105 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 42 Apple tasks
[loaded] 174 Apple tasks
[running] 101 Apple tasks
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-12-22) [Lookup]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-07-04) [Lookup]
[not loaded] com.arx_Ranzania.plist (? 0 ? - installed 2017-07-10) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-29) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 3989ba21 f8817326 - installed 2016-01-21) [Lookup]
Launch Daemons:ⓘ
[running] com.CMxUoBFJ.plist (? 9bc411b9 a38ba397 - installed 2017-07-06) [Lookup]
[running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-07-04) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-29) [Lookup]
[running] com.apple.ightquemos.plist (? bdd93461 38879ecb - installed 2017-07-06) Adware!
[Remove/Report]
/Library/ightquemos
[running] com.apple.tasard.plist (? b3424910 4020a718 - installed 2017-07-07) Adware!
[Remove/Report]
/Library/tasard
[failed] com.eset.esets_daemon.plist (? d3b86ff2 0 - installed 2015-09-28) [Lookup] - /Applications/ESET Cyber Security Pro.app/Contents/MacOS/esets_ctl: Executable not found!
[not loaded] com.fbjychtqsrrs.plist (? 0 ? - installed 2017-07-07) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-04-17) [Lookup]
[not loaded] com.nbltesqglnel.plist (? 0 ? - installed 2017-07-06) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-01-21) [Lookup]
User Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-12-22) [Lookup]
[failed] com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2016-01-19) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!
[loaded] com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-05-03) Adware!
[Remove/Report]
/Applications/uTorrent.app
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-07-14) [Lookup]
[running] com.hairlace.plist (? f214f9cd b342a111 - installed 2017-07-10) [Lookup]
[failed] com.jdibackup.ZipCloud.autostart.plist (? 4ec545a1 0 - installed 2017-07-03) Adware!
[Remove/Report]
/Applications/ZipCloud.app/Contents/Resources/Utility.app
[failed] com.jdibackup.ZipCloud.notify.plist (? efffec97 0 - installed 2017-07-03) Adware!
[Remove/Report]
/Applications/ZipCloud.app/Contents/Resources/Utility.app
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-07-07) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-07-11) [Lookup]
User Login Items:ⓘ
iTunesHelper Aplicación (Apple, Inc. - installed 2017-05-31)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Aplicación
(/Applications/Dropbox.app)
Google Drive Aplicación
(/Applications/Google Drive.app)
Spotify Aplicación - Hidden
(/Applications/Spotify.app)
Spotify Aplicación - Hidden
(~/Desktop/MIS COSAS/aplicaciones mac/Spotify.app)
uTorrent Aplicación
(/Applications/uTorrent.app)
Google Chrome Aplicación - Hidden
(/Applications/Google Chrome.app)
AdobeResourceSynchronizer Aplicación - Hidden
(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Internet Plug-ins:ⓘ
AdobePDFViewerNPAPI: 17.009.20044 (installed 2017-04-05) [Lookup]
AdobePDFViewer: 17.009.20044 (installed 2017-04-05) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-06-07)
JavaAppletPlugin: Java 8 Update 71 build 15 (installed 2016-01-21) Check version
AdobeAAMDetect: 3.0.0.0 (installed 2017-07-04) [Lookup]
3rd Party Preference Panes:ⓘ
Java (installed 2015-12-23) [Lookup]
Time Machine:ⓘ
Time Machine not configured!
Top Processes by CPU:ⓘ
12%
WindowServer
10%
Google Chrome Helper
5%
Spotify Helper
5%
coreaudiod
4%
Google Chrome
Top Processes by Memory:ⓘ
1.33 GB
kernel_task
795 MB Finder
659 MB Adobe Illustrator
399 MB Spotify Helper
391 MB Google Chrome Helper
Top Processes by Network Use:ⓘ
Input Output Process name
9 MB 157 KB Spotify
2 MB 502 KB mDNSResponder
1 MB 19 KB netbiosd
494 KB 58 KB Mail
148 KB 185 KB Dropbox
Top Processes by Energy Use:ⓘ
11.22 WindowServer
9.48 Google Chrome Helper
7.62 coreaudiod
4.84 loginwindow
Virtual Memory Information:ⓘ
4.36 GB
Available RAM
92 MB Free RAM
11.64 GB
Used RAM
4.27 GB
Cached files
2.14 GB
Swap Used
Software installs:ⓘ
Brother Software:
(installed 2017-07-06)
Adobe Acrobat DC (Continuous):
(installed 2017-07-06)
MacKeeper:
(installed 2017-07-06)
MacKeeper:
(installed 2017-07-06)
Adobe Flash Player:
(installed 2017-07-06)
Microsoft Word for Mac:
(installed 2017-07-06)
Adobe Acrobat Reader DC (17.009.20058):
(installed 2017-07-12)
Install information may not be complete.
Diagnostics Information:ⓘ
2017-07-12 19:05:15 Adobe Illustrator.app Crash [Open]
Cause: abort() called
*** error for object 0x7fcc7ee57a98: incorrect checksum for freed object - object was probably modified after being freed.
2017-07-11 18:36:18 Last shutdown cause: -40 - Unknown
2017-07-11 18:05:32 launchservicesd Crash [Open]
Cause: BUG IN LIBPTHREAD: Invalid thread port
Unknown file: /Library/LaunchAgents/com.arx_Ranzania.plist
Unknown file: /Library/LaunchDaemons/com.CMxUoBFJ.plist
/Library/CMxUoBFJ/CMxUoBFJ.app/Contents/MacOS/CMxUoBFJ
Adware: /Library/LaunchDaemons/com.apple.ightquemos.plist
Adware: /Library/LaunchDaemons/com.apple.tasard.plist
Unknown file: /Library/LaunchDaemons/com.fbjychtqsrrs.plist
Unknown file: /Library/LaunchDaemons/com.nbltesqglnel.plist
Adware: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist
Unknown file: ~/Library/LaunchAgents/com.hairlace.plist
/Library/hairlace/hairlace
Adware: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
Adware: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
10 possible adware files found. [Remove/Report]
Run EtreCheck again and Click on the [Remove/Report] button
/Library/LaunchDaemons/com.eset.esets_daemon.plist
/Applications/ESET Cyber Security Pro.app/Contents/MacOS/esets_ctl
Executable not found!
com.adobe.ARM.[...].plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto
Executable not found!
2 orphan files found. [Clean up]
Run EtreCheck again and Click on the [Clean Up] button
/Library/Application Support/ESET/esets/PlugIns/kext
[not loaded] com.eset.kext.esets-kac (6.1.12 - SDK 10.6) [Lookup]
[not loaded] com.eset.kext.esets-mac (6.1.12 - SDK 10.6) [Lookup]
[not loaded] com.eset.kext.esets-pfw (6.1.12 - SDK 10.6) [Lookup]
[failed] com.eset.esets_daemon.plist (? d3b86ff2 0 - installed 2015-09-28) [Lookup] - /Applications/ESET Cyber Security Pro.app/Contents/MacOS/esets_ctl: Executable not found!
I think this is anti-virus software. You do not need it.
Please read "How does Mac OS X protect me?"
<http://www.thesafemac.com/mmg-builtin/>
And Please read
[running] com.CMxUoBFJ.plist (? 9bc411b9 a38ba397 - installed 2017-07-06) [Lookup]
[running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-07-04) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-29) [Lookup]
[running] com.apple.ightquemos.plist (? bdd93461 38879ecb - installed 2017-07-06) Adware! [Remove/Report]
/Library/ightquemos
[running] com.apple.tasard.plist (? b3424910 4020a718 - installed 2017-07-07) Adware! [Remove/Report]
/Library/tasard
[failed] com.eset.esets_daemon.plist (? d3b86ff2 0 - installed 2015-09-28) [Lookup] - /Applications/ESET Cyber Security Pro.app/Contents/MacOS/esets_ctl: Executable not found!
[not loaded] com.fbjychtqsrrs.plist (? 0 ? - installed 2017-07-07) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-04-17) [Lookup]
[not loaded] com.nbltesqglnel.plist (? 0 ? - installed 2017-07-06) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-01-21) [Lookup]
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-12-22) [Lookup]
[failed] com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2016-01-19) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!
[loaded] com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-05-03) Adware! [Remove/Report]
/Applications/uTorrent.app
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-07-14) [Lookup]
[running] com.hairlace.plist (? f214f9cd b342a111 - installed 2017-07-10) [Lookup]
[failed] com.jdibackup.ZipCloud.autostart.plist (? 4ec545a1 0 - installed 2017-07-03) Adware! [Remove/Report]
/Applications/ZipCloud.app/Contents/Resources/Utility.app
[failed] com.jdibackup.ZipCloud.notify.plist (? efffec97 0 - installed 2017-07-03) Adware! [Remove/Report]
/Applications/ZipCloud.app/Contents/Resources/Utility.app
Run the report again and click [Remove/Report] for these fives also.
Uninstall ESET. It tends to interfere with the computer's operation while providing minimal to no benefit.
As Idris says. If after that you still experience problems, run MalwareBytes. Malwarebytes was also developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac.
My computer shows the following page:.... How to delete it?
You could try clicking on the EtreCheck [Remove/Report] button and see if that helps
You could run
MalwareBytes Anti-Malware (formally AdwareMedic)
<https://www.malwarebytes.org/>
and see if that helps.
You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. A new post would be much more visible. You can link to this one.
In a new post, try running this program in your normal account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
EtreCheck version: 3.4.5 (455)
Report generated 2017-09-22 12:17:06
Download EtreCheck from https://etrecheck.com
Runtime: 2:08
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.
Problem: Other problem
Description:
redirect on browser
Hardware Information: ⓘ
MacBook Pro (Retina, 15-inch, Mid 2014)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,3
1 2,5 GHz Intel Core i7 (i7-4870HQ) CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 600
Video Information: ⓘ
Intel Iris Pro - VRAM: 1536 MB
NVIDIA GeForce GT 750M - VRAM: 2048 MB
Color LCD 2880 x 1800
S22C300 1920 x 1080 @ 60 Hz
Disk Information: ⓘ
APPLE SSD SM0512F disk0: (500,28 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 499.42 GB
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
USB30Bus
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
PixArt USB Optical Mouse
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to Gigabit Ethernet Adapter
Virtual disks: ⓘ
Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 499.10 GB (83.42 GB free)
Physical disk: disk0s2 499.42 GB Online
Scenarist (disk3s1 - HFS+) /Volumes/Scenarist : 175 MB (14 MB free)
Physical disk: Disk Image 175 MB (14 MB free)
Google Chrome (disk5s2 - HFS+) /Volumes/Google Chrome : 179 MB (0 B free)
Physical disk: Disk Image 179 MB (0 B free)
System Software: ⓘ
macOS Sierra 10.12.6 (16G29) - Time since boot: about 9 days
Configuration files: ⓘ
/etc/hosts - Count: 2 - Corrupt!
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Unknown file: /Library/LaunchDaemons/com.chaos_group.swrm.plist
/Applications/ChaosGroup/V-Ray/Swarm/swrm.bin
One possible adware file found. [Remove/Report]
Clean up: ⓘ
/Library/LaunchAgents/com.google.keystone.agent.plist
/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
Executable not found!
/Library/LaunchDaemons/com.google.keystone.daemon.plist
/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon
Executable not found!
2 orphan files found. [Clean up]
Kernel Extensions: ⓘ
/Applications/BlueStacks.app
[loaded] com.bluestacks.kext.Hypervisor (4.3.26) [Lookup]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (12.1.1 414** - SDK 10.9) [Lookup]
[not loaded] com.parallels.kext.netbridge (12.1.1 414** - SDK 10.9) [Lookup]
[not loaded] com.parallels.kext.usbconnect (12.1.1 414** - SDK 10.9) [Lookup]
[not loaded] com.parallels.kext.vnic (12.1.1 414** - SDK 10.9) [Lookup]
/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10) [Lookup]
[not loaded] com.asix.driver.ax88772 (1.0.0 - SDK 10.9) [Lookup]
[not loaded] com.blackmagic-design.desktopvideo.iokit.driver (10.9.5 - SDK 10.9) [Lookup]
[not loaded] com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.9.5 - SDK 10.9) [Lookup]
[not loaded] com.blackmagic-design.driver.BlackmagicIO (10.9.5 - SDK 10.9) [Lookup]
[not loaded] com.blackmagic-design.driver.BlackmagicUsbIO (10.9.5 - SDK 10.9) [Lookup]
[loaded] com.kairos.driver.DuetDisplay (2.0.0 - SDK 10.12) [Lookup]
[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]
/Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
[not loaded] com.blackmagic-design.desktopvideo.firmware (10.9.5 - SDK 10.9) [Lookup]
/System/Library/Extensions
[not loaded] com.eltima.SyncMate.kext (0.2.5b15) [Lookup]
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) [Lookup]
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) [Lookup]
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) [Lookup]
[loaded] com.nvidia.CUDA (1.1.0) [Lookup]
[not loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) [Lookup]
[not loaded] org.walisser.driver.DWXBoxHIDDriver (1.3.2) [Lookup]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 164 Apple tasks
[running] 113 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.postfix.master.plist (Apple, Inc. - installed 2017-03-23)
[not loaded] 38 Apple tasks
[loaded] 166 Apple tasks
[running] 113 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-08-30) [Lookup]
[running] com.blackmagic-design.DesktopVideoFirmwareUpdater.plist (Blackmagic Design Inc - installed 2017-07-23) [Lookup]
[failed] com.google.keystone.agent.plist (? c634c19d 0 - installed 2016-07-11) [Lookup] - /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent: Executable not found!
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-09-21) [Lookup]
[loaded] com.nvidia.CUDASoftwareUpdate.plist (NVIDIA Corporation - installed 2017-06-16) [Lookup]
[loaded] com.paragon.updater.plist (? ? ? - installed 2016-04-20) [Lookup]
[not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-09-20) [Lookup]
[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-09-20) [Lookup]
[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2014-08-12) [Lookup]
[failed] ru.yandex.desktop.PuntoSwitcher.UninstallReporter.plist (? a2f6f95c d4c2973a - installed 2017-03-20) [Lookup]
Launch Daemons: ⓘ
[running] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2017-04-14) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-30) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 eb6bee8f - installed 2017-08-30) [Lookup]
[running] com.blackmagic-design.DesktopVideoHelper.plist (Blackmagic Design Inc - installed 2017-07-20) [Lookup]
[running] com.blackmagic-design.desktopvideo.XPCService.plist (Blackmagic Design Inc - installed 2017-07-20) [Lookup]
[running] com.blackmagic-design.streaming.BMDStreamingServer.plist (Blackmagic Design Inc - installed 2017-07-20) [Lookup]
[running] com.chaos_group.swrm.plist (? b42c6ccd a9b3c782 - installed 2017-09-17) [Lookup]
[running] com.chaos_group.vrol.plist (? 9a8d133 ecf4a302 - installed 2017-09-17) [Lookup]
[failed] com.google.keystone.daemon.plist (? 6ee2490f 0 - installed 2017-07-27) [Lookup] - /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon: Executable not found!
[loaded] com.macpaw.CleanMyMac3.Agent.plist (? 7f4ba9a8 65c2b9e6 - installed 2016-12-16) [Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-09-21) [Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-09-21) [Lookup]
[running] com.mice.360Daemon.plist (? 6ea3b505 2cbe131 - installed 2013-02-07) [Lookup]
[loaded] com.nvidia.cuda.launcher.plist (Shell Script 20f73770 - installed 2017-06-16) [Lookup]
[running] com.nvidia.cudad.plist (NVIDIA Corporation - installed 2017-06-16) [Lookup]
[running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2017-08-02) [Lookup]
[loaded] com.renewedvision.InstallHelper.plist (Renewed Vision LLC - installed 2015-09-10) [Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-08-24) [Lookup]
[not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-09-20) [Lookup]
[running] com.wowza.WowzaStreamingEngine.plist (Shell Script 906130f6 - installed 2015-06-24) [Lookup]
[running] com.wowza.WowzaStreamingEngineManager.plist (Shell Script d6f99c4c - installed 2015-06-24) [Lookup]
[running] gramblr.plist (? 57b1a936 41c22f67 - installed 2017-09-21) [Lookup]
[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2014-08-12) [Lookup]
[not loaded] org.virtualbox.startup.plist (? 0 ? - installed (null)) [Lookup]
User Launch Agents: ⓘ
[loaded] com.BlueStacks.AppPlayer.Service.plist (BlueStack Systems, Inc. - installed 2017-04-14) [Lookup]
[loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (Shell Script 9f281149 - installed 2017-04-29)
[failed] com.BlueStacks.AppPlayer.Updater.plist (BlueStack Systems, Inc. - installed 2017-04-14) [Lookup]
[running] com.amazon.music.plist (? 7c73c27a a844d76e - installed 2017-09-09) [Lookup]
[loaded] com.bittorrent.uTorrent.plist (? ? ? - installed 2016-04-07) [Lookup]
[running] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-22) [Lookup]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-09-22) [Lookup]
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-09-22) [Lookup]
[running] tv.plex.player-helper.plist (? cc7bdb1f 781aae0c - installed 2017-07-29) [Lookup]
User Login Items: ⓘ
PuntoSwitcher Програма
(/Applications/PuntoSwitcher.app)
CleanMyMac 3 Menu Програма (? 0 - installed 2016-12-01)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Viber Програма
(/Applications/Viber.app)
Backup and Sync from Google Програма
(/Applications/Backup and Sync.app)
Android File Transfer Agent Програма
(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Internet Plug-ins: ⓘ
FlashPlayer-10.6: 27.0.0.130 (installed 2017-09-17) [Lookup]
DivX Web Player: 3.5.0.5 (installed 2015-12-17) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-08-02)
Flash Player: 27.0.0.130 (installed 2017-09-17) [Lookup]
PepperFlashPlayer: 27.0.0.130 (installed 2017-09-12) [Lookup]
Unity Web Player: UnityPlayer version 5.2.0f3 (installed 2015-11-01) [Lookup]
JavaAppletPlugin: 15.0.1 (installed 2015-05-17) Check version
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26) [Lookup]
Picasa: 1.0 (installed 2015-02-13) [Lookup]
ZoomUsPlugIn: 4.0.38982.0714 (installed 2017-08-29) [Lookup]
3rd Party Preference Panes: ⓘ
Blackmagic Desktop Video (installed 2017-07-20) [Lookup]
CUDA Preferences (installed 2017-06-16) [Lookup]
Flash Player (installed 2017-08-30) [Lookup]
MusicManager (installed 2016-01-07) [Lookup]
Bad Fonts: ⓘ
hkgrotesk-light-web.ttf: ~/Library/Fonts/hkgrotesk-light-web.ttf
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
17% RTProtectionDaemon
14% WindowServer
10% Google Chrome
9% osascript
8% Google Chrome Helper
Top Processes by Memory: ⓘ
1.85 GB kernel_task
606 MB Finder
390 MB Viber
356 MB WindowServer
264 MB RTProtectionDaemon
Top Processes by Network Use: ⓘ
Input Output Process name
146 MB 7 MB mDNSResponder
31 MB 79 MB swrm.bin
39 MB 552 KB netbiosd
726 KB 518 KB Skype
103 KB 4 KB Viber
Top Processes by Energy Use: ⓘ
36.24 Google Chrome Helper
21.92 Google Chrome
17.44 WindowServer
8.64 launchservicesd
3.98 Google Chrome Helper
Virtual Memory Information: ⓘ
7.18 GB Available RAM
3.27 GB Free RAM
8.82 GB Used RAM
3.92 GB Cached files
4.32 GB Swap Used
Software installs: ⓘ
Google Earth: (installed 2017-08-27)
WebMoney Keeper: 3.0.2 (installed 2017-09-04)
Adobe Flash Player: (installed 2017-09-12)
Adobe Pepper Flash Player: (installed 2017-09-12)
TeamViewer: 12.0.82953 (installed 2017-09-12)
The Unarchiver: 3.11.2 (installed 2017-09-13)
OBS: (installed 2017-09-14)
MacKeeper: (installed 2017-09-17)
MacKeeper: (installed 2017-09-17)
The Unarchiver: 3.11.3 (installed 2017-09-18)
Resolume DXV Codec: (installed 2017-09-20)
Malwarebytes for Mac: (installed 2017-09-21)
Install information may not be complete.
Diagnostics Information: ⓘ
2017-09-22 12:15:46 vrlservice.bin Crash [Open]
Cause: dyld: launch, loading dependent libraries
Possible adware: ⓘ
Unknown file: /Library/LaunchDaemons/com.chaos_group.swrm.plist
/Applications/ChaosGroup/V-Ray/Swarm/swrm.bin
One possible adware file found. [Remove/Report]
Clean up: ⓘ
/Library/LaunchAgents/com.google.keystone.agent.plist
/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
Executable not found!
/Library/LaunchDaemons/com.google.keystone.daemon.plist
/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon
Executable not found!
2 orphan files found. [Clean up]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (? 7f4ba9a8 65c2b9e6 - installed 2016-12-16) [Lookup]
Not recommended.
/etc/hosts - Count: 2 - Corrupt!
Someone or something has been messing with your /etc/hosts file.
It should look like this:
##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
You have a lot of 3rd party kernel extensions, launch agents, and launch daemons installed. Do you actually need all of them? Or are they ancient history, that you have been migrating from OS upgrade to OS upgrade, and from Mac to Mac over time?
Finally, you just posted the EtreCheck report. You have not told us why?
You should be able to use the links in red to remove the offending material
Thank you - this has done the trick!! Very much appreciated 🙂
Thanks very much - the first programme did the trick, but I'll also keep the MalwareBytes in mind.
Thank you everyone for all your help.
Yay thanks for the help it worked 🙂 🙂
I've meet the problem too.
Malware ???
