Need help, cannot shutdown or restart my mac

Hi there,


I installed lightroom 6 cc. However, the installation is stuck on this stage (image below). I've tried to quit the installation by using "force quit" or even using hard shutdown (holding power button) but neither works. Now I can not install new apps, restart or shutdown my mac. Please help.


I'd appreciate your supports.


Thank you.


User uploaded file

Posted on May 11, 2017 9:00 AM

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Need help, cannot shutdown or restart my mac

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