Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with Siri on your iPhone. To help resolve this issue, please follow these steps:
If Siri still doesn't work as expected, try these steps. After each step, see if Siri is working.
- Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
- On your iOS device, make sure that Siri is turned on under Settings > Siri.
- Restart your iPhone, iPad, or iPod touch.
- On your iOS device, go to Settings > Siri and turn off Siri. Then turn it on again.
- If you're using an iOS device, try to use Siri with a headset. If Siri only works when you're using a headset, get help with the microphones on your device.
- Contact Apple Support.
Get help with Siri on your iPhone, iPad, or iPod touch
Cheers!