Apple music is not working in iTunes (Win10)

In main screen i see few marks - Library, For me, Browse, Radio and Store.
In Library all fine - i see my albums, etc. and everything works.

In Browse all works too - i see list of playlists, can play playlists, ca open playlist and i see songs.

BUT in "For Me" i have a big trouble. I see lists of playlists too, can click Play on albumcovers (so can playing songs), but i can not open that playlists. I see only download wheel.

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null-OTHER, Windows 10

Posted on May 15, 2017 11:53 AM

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Posted on Dec 20, 2017 11:35 AM

I have managed to solve the problem on my laptop for the second time and once again it was a conflict with my security software.


I uninstalled iTunes and all of its components as mentioned previously, including deleting the iTunes folder in Music, then reinstalled it with my security software disabled. It is now functioning normally again.


This is the second time I managed to solve the problem by messing with my security software. It was Avast the first time and Windows Defender the second time. I would recommend everyone else having this problem tries reinstalling iTunes with security disabled.

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Apple music is not working in iTunes (Win10)

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