Remove "Documents" from iCloud?
My iCloud storage is full. I want to remove "Documents" from iCloud, but I haven't been able to do it. Any suggestions?
iMac, Mac OS X (10.6.2)
My iCloud storage is full. I want to remove "Documents" from iCloud, but I haven't been able to do it. Any suggestions?
iMac, Mac OS X (10.6.2)
My icloud drive shows no files. However, the space taken by icloud documents is 2 Gig. The instructions above are garbage - I dont see "Documents & Data and tap Other Documents." in manage storage.
My icloud drive shows no files. However, the space taken by icloud documents is 2 Gig. The instructions above are garbage - I dont see "Documents & Data and tap Other Documents." in manage storage.
Other people have posted similar problems and after contacting iCloud support, found it was a server problem. iCloud support reset everything. You may have to politely ask for a level 2 person.
If necessary contact iCloud Support. You may have to try twice.
Manage your iCloud storage - Apple Support
iOS 10.3 or later:
Mac
On a Mac with OS X Yosemite or later, you can manage your iCloud Drive files from the iCloud Drive folder in Finder:
Doesn't work. I had 4.84gb in Documents on iCloud drive, followed these instructions and emptied the Documents folder on my iMac. Still have 4.84gb of Documents on iCloud drive. Late 2013 iMac, OS10.12.6.
Fix this.
I have exactly this problem! When I go to "manage storage" on my Mac or iPhone, it shows I am using 10.6 Gb in iCloud Drive. I have made sure there is absolutely nothing in my iCloud Drive folder on my Mac. Did you manage to fix the issue?
Follow up to macjack's post, if you are using macOS Sierra, go to System Preferences/iCloud/iCloud Drive/Options and turn off Documents and Desktop syncing.
Have you tried deleting the documents from iCloud Drive?
What shows at System Preferences/iCloud/Manage?
Remove "Documents" from iCloud?