i never set a backup password but it says that i did so i cant do my backups and I NEED THEM!

how do i recover my backup password

iPhone 7 Plus, iOS 10.2.1

Posted on May 24, 2017 3:46 PM

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Question marked as Top-ranking reply

Posted on Dec 27, 2017 7:25 PM

Not sure if this will help you specifically but it helped me in a similar situation. I definitely never set my back-ups as encrypted and hence never chose a password for a back-up. I had tried every password possible, every suggestion on these forums and nothing worked for me. However if you go to Settings, General, Reset, Reset All Settings - it actually removes the encryption (it does not remove any data etc). After it has reset plug it back it and the encrypted box will no longer be checked. My issue was a little different however, as I still had my old phone so I could simply back it up again once the encryption was removed. You cannot restore from an old backup but you can simply backup your phone now making sure the encryption box remains unchecked and you now no longer have an encrypted back up. I never post on forums like this but I had been trying to fix this for months so thought I would share in the hopes it could help anyone experiencing the same issue. Hope this works for you!

136 replies

Jun 6, 2019 2:39 PM in response to nolan320trx

Same thing happened to me. I traded in my iPhone, connected my iPhone to iTunes to restore back up and it asks for the encrypted password. I DO NOT remember ever setting a password and I am very good with passwords. I’ve tried every password I can think of. I’ve lost pictures and videos from 4 years worth. I know apple can’t help but my question is, is there anyone that could somehow get this password like a hacker or a payed password unlocker???

Jun 7, 2019 4:38 AM in response to Cansomeonehelp10

The same happened to me! ITunes selected by default "encrypt local backup" and I did not set any password before doing the backup. Now, when I want to restore the backup, it is asking me for a password which I never set!

The question is which password will be taken if the box is ticked by default and you proceed with the backup without setting any password.


Thank you


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i never set a backup password but it says that i did so i cant do my backups and I NEED THEM!

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