i never set a backup password but it says that i did so i cant do my backups and I NEED THEM!
how do i recover my backup password
iPhone 7 Plus, iOS 10.2.1
I'm not implying it, I'm telling you outright.
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Not sure if this will help you specifically but it helped me in a similar situation. I definitely never set my back-ups as encrypted and hence never chose a password for a back-up. I had tried every password possible, every suggestion on these forums and nothing worked for me. However if you go to Settings, General, Reset, Reset All Settings - it actually removes the encryption (it does not remove any data etc). After it has reset plug it back it and the encrypted box will no longer be checked. My issue was a little different however, as I still had my old phone so I could simply back it up again once the encryption was removed. You cannot restore from an old backup but you can simply backup your phone now making sure the encryption box remains unchecked and you now no longer have an encrypted back up. I never post on forums like this but I had been trying to fix this for months so thought I would share in the hopes it could help anyone experiencing the same issue. Hope this works for you!
136 replies
I guess you haven't read any of the thread you posted to.
Strange comment. I read most of the posts looking for a solution. Just added my story to add weight to the problem hoping Apple will do something about it.
Apple can’t help if you forget your password or don’t remember setting one.
Lawrance. I didn’t set a password. That’s the problem. It appears that an iPhone update set the phone to create an encrypted backup with a random password saved in my phone!!!!!
484 people so far are having the same problem.
484 out of 1,200,000,000 iPhone users. Not an overwhelming number, is it?
I could have sworn I had seen a list of backups to restore from but perhaps I am mistaken. Maybe it was several years ago when I first had an iPod.
Never used Exchange ever. Don’t know what it is.
You are so picky Lawrence. You are assuming on 484 found this thread. 484 people with this problem are 484 too many!
This helped so much! I had the exact same issue and this was the only way to resolve it and upload the contents of my old phone to my new one.
You might not remember doing so but you did create the password.
It does ask for a password and, in fact, asks a second time to confirm.
nope
and
No.
bye
Believe what you will but you're wrong.
as are you. Enjoy your points.
i never set a backup password but it says that i did so i cant do my backups and I NEED THEM!