Underscan slider missing in Display set-up window

Underscan slider missing in Display setup window. Screen does not fill the external monitor display and their are black borders around the screen. Using a MacBook 12 (early 2015) w/MacOS Sierra 10.12.5 and a HP Pavilion 32 Monitor at 1440P resolution.


I am connecting the HP monitor to the MacBook 12 via the USB-TypeC port adapter and an HDMI cable supplied by the Monitor (I have tried different HDMI cables and still have same issue - Underscan slider is missing and the screen does not fill the monitor). The MacBook 12 does seem to correctly recognize the HP display and automatically goes to the correct resolution (1440P), however, there are Black borders (approx 1") around all 4 sides of the screen.


If I turn overscaning on the HP monitor's internal set-up, then the screen image goes beyond the monitor's edge and the menu bars are not visible because they over the edge of the display. And I still don't see the Underscan slider in the Display set-up that would adjust and correct the image size to match the display size.


When I connect the same HP monitor to an older MacBook Air using the same HDMI cable but a Mini-Displayport to HDMI adapter, then every thing works. The MacBook Air recognizes the HP monitor and the Underscan slider is available to adjust the screen image so that it fills the display perfectly.


I have tried mirroring and not-mirroring and still the MacBook 12 Underscan slider is missing in Display set-up window.


Any help will be appreciated.

MacBook (Retina, 12-inch, Early 2015), macOS Sierra (10.12.5), HP Pavilion 32 external monitor

Posted on May 27, 2017 11:47 AM

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Posted on Mar 18, 2018 12:33 AM

I found a solution for those who have low-quality TVs which, like my own, may not allow you to turn off overscan in their own settings.


While the slider is gone Displays preference panel GUI, the preference itself is still accessible and editable in a file. It's stored in /private/var/db/.com.apple.iokit.graphics, and you can edit it as long as you have administrator privileges. I, personally, opened it on vi (because TextEdit was refusing to open at all with sudo, something which I really don't understand because it used to work fine in older versions of macOS), by opening Terminal and inputting the command:


sudo vi /private/var/db/.com.apple.iokit.graphics


Then it was only a matter of editing the value for the property “pscn” (to start editing text in vi like in a normal GUI text editor, just press A and use your arrow keys to change your insertion point – or vice-versa, it doesn't really matter which one you do first), which will appear like this:


<key>pscn</key>

<integer>10000</integer>


By the way, I'm not sure whether these were a leftover from back when I still had the slider, but if they aren't there, you can always try to add them after these other two, like so:


<key>framebuffer-rotation</key>

<integer>0</integer>

<key>pscn</key>

<integer>10000</integer>


Please bear in mind that you will have at least two monitors in that file (your internal one and the one you're trying to adjust), and maybe even more (in my case, I also had what was probably a leftover from a projector I connected my Mac into for some lecture presentations I gave at my Uni), so if none of them has that “pscn” tag present, you may have to figure it out by trial and error (and since the rest of the tags aren't exactly human-readable – seriously; you'd expect to see some brand names and models, but it's mostly gibberish – I have no idea whether you can underscan your internal monitor without ill effects, so do it at your own risk).


Anyway, I digress… “10000” is the baseline value, meaning it won't be underscanned or overscanned. Any value under that (in my TV's case, even though I didn't get it pixel-perfect and it still looks a bit analogue video-ish, I eventually figured it was around 9530) will underscan the output and, conversely, any value above it will overscan it even further.


So, just try a value, exit vi while saving the file by pressing the Escape key, followed by semi-colon, X, and Return/Enter. Reboot, see how it turned out, and if you didn't nail the value right away, give it a few more tries until you narrow it down.


Oh, and finally, I'm not sure if this is really necessary, but I believe that at my first try the changes I did to the file didn't really stick after rebooting. I changed that file's permissions to be read-only for all users (including “system”) before rebooting, and changed it back to read & write everytime I had to edit it again. Eventually, I stopped bothering about changing it back and forth between reboots, and the new values I was trying were always sticking after all.

21 replies

Jul 29, 2017 8:28 AM in response to Cazart1

I do not recall the specific update which caused the disappearance of the underscan bar, though I think it has been two or three months - maybe more. I have really not found a solution using the macbook. Though, what I did was to go directly to my monitor's settings and change the display size. I believe your monitor will have a display size and ratio that fits your macbook's ones.


Though, I would very much like the undercan bar to return.

Aug 25, 2017 4:46 AM in response to rmeister0

Facing similar issue, although the underscan/overscan slider was visible just a few months back on the same external display. Perhaps there should be away to request Apple to revert those changes with an update.


As a workaround, I am using SwitchResX application to manually adjust my display but it ll only work for next 10 days and I have no intention to spend extra bucks for a simple underscan/overscan issue while it can be a should be a part display setting...


😟

Feb 5, 2018 4:20 PM in response to Cazart1

Been scouring the forums to solve this problem with no luck. Ended up pulling out an old DVI to HDMI adapter I used with the display port adapter on my old 2008 MBP and it worked!


One of the reasons I bought a new MacBook was to channel audio and video on one cable, so thank you Apple - the HDMI standard now ***** on your platform. Perhaps you should roll back USB 3 support, or uninstall sound in your next update.

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Underscan slider missing in Display set-up window

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