iCloud storage full but 5GB free?

I never made an iCloud backup (shown on the iPhone) and I have this error message :

"this iPhone cannot be backed up because there is not enough iCloud storage available"

I'd like just to backup contact and some little apps around 400 MB, why they not enter into 5 GB free iCloud ?

Even if I try to upload 0 MB (all app deactivated) I have the same error message.

I pushed "deleated Backup" too, but the same issue.


iOS 10.3.1

iPhone 5s


many thanks !!

corinne

Posted on Jun 1, 2017 12:58 PM

Reply
32 replies

Jun 6, 2017 4:01 PM in response to gail from maine

Settings>General>Storage & iCloud Usage?

Total Storage: 5 GB

Available: 5 GB


Then when you click on your device to go to the Info page, what does it show for:

Last Backup: Never

Backup Size: Zero KB

Next Backup Size: 477.5 MB (I just put Photo Library "off" all other app I kept)


"Mail" I put "off" (because I'm only work on the computer with that)


... ... ... !!!

I see something !!!

backup it's loading now !!!

The only thing I made new today since several days is going to www.icloud.com.

There I went the first time - maybe it has activated something.


You don't see and here me but I'm dancing and laughing !!!!

Winston Churchill, Eric Root and you GB helped me really !!!

thanks thanks so much for you disponibility !!!!

corinne lost in Haiti and now connected to iCloud ;-))))

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iCloud storage full but 5GB free?

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