IMessage requires country code to receive

Hey,


I was wondering if anyone had the same issue. I cannot receive any text messages on my Iphone unless the sender includes the country code. Sender and me are both in the same country. Without the country code, it states message cannot be delivered. I can't even send myself a message without my local country code.


Does anyone know what this may be?


Thank you.

Maria

iPhone 5, iOS 10.3.1

Posted on Jun 2, 2017 5:36 PM

Reply
5 replies

Jun 3, 2017 3:22 PM in response to TruthSayer2016

Hey truthsayer,


thank you for your answer. I don't think this is my problem. I used the same phone a couple years ago with another Australian sim card and I did not have the same issue. Same goes for my German sim card. They worked just fine without the country code back then. So I am still lost.

Additionally, calling the mobile without the country code is possible. It is just a problem with imessage.


Cheers,

Maria

Jun 3, 2017 3:36 PM in response to mezaaa

First of all, I don't understand whether you are talking about iMessages (as stated in your post's title), or [SMS cellular] text messages (as stated in your first post's body).


If you're talking about SMS text messages, I suggest asking your cellular carrier.


If you're talking about iMessages, then I see the same result here (in the U.S.) under Settings > Messages > Send & Receive. With a GSM cellular carrier here, we have a Settings > Phone > Dial Assist, which allows the iPhone to determine the appropriate international prefix, and solve these sorts of issues. Another approach would be to use the Apple ID instead of a telephone number.

Jun 3, 2017 3:47 PM in response to sberman

Hey sberman,


thank you for your reply.


Dialassist is already activated. My mobile number and my email address are registered for iMessage under send & receive. The phone number shows up with the country code in the settings.


The person trying to send me a message without the country code is also on an iPhone. So I guess we are talking iMessage then. Same happens when I try to send myself a message without the country code. It states it cannot be delivered.


I talked to my mobile service provider. The phone number has no issue. It can be called without the country code. I just cannot receive any iMessages without the country code. It does not recognise my number without the country code.


Thank you. Have a nice Sunday.

Maria

Jun 3, 2017 4:18 PM in response to mezaaa

Hi Maria,


Thanks for the clarification. Perhaps the issue is simply that you cannot send an iMessage to yourself then. And perhaps the second issue is the person trying and failing to send you an iMessage without the country code has not set up dial assist, or uses a different cellular carrier than you do (and that carrier possibly does not offer dial assist - not all carriers have this option available).


I hope you have a nice Sunday as well. (It's still Saturday here in the U.S.)

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IMessage requires country code to receive

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