HCI Controller terminated; module unplugged or firmware reset/crashed.
After debugging for 3 days now, I am all out of ideas.
My problem,
since I upgraded my iMac5K (mid 2014) to Sierra 10.12.5 I no longer have bluetooth connectivity when logged on.
So as long as I do not log on to the iMac the bluetooth trackpad and keyboard work!
The problem immediately "transferred" also to my macBookpro 15 still running on 10.12.4 The same symptoms.
So I upgraded the macbook also to the lastest version, but no help here.
I tried all the standard cures : SMC reset, NVRAM reset, deleting the preferences file for bluetooth. Checked for interference, disabled all the 2.4GHz wifi, went into the woods to be sure that there was nothing interfering, powered down my applewatch and iphone...
On the imac I restored to 10.12.4 : still the same problem.
On the iMac I installed a fresh system: still the same problem.
ON the iMac I installed a fresh system from internet recovery: still the same problem.
BUT:
On the iMac I installed a fresh system WITHOUT my appleid. Bluetooth works... until I start Itunes and all devices disconnect. After I quit I-tunes, the keyboard and trackpad connect again as if nothing happened??
My guess is that something is wrong with the firmware of the bluetooth adapter, since the problem is no longer macOS dependent. But then again why was it showing on both my macs before I even updated the macbookpro to 10.12.5
I installed the hardware IO tools on the macbookpro and checked the bluetooth adapter and this is showing every 15 seconds or so and it's the same on the Imac. So the firmware is crashing or resetting??? I have a hard time believing that BOTH my bluetooth adapters went bad at the same moment!
So help :-/
HCI Controller terminated; module unplugged or firmware reset/crashed.
HCI Controller terminated; module unplugged or firmware reset/crashed.
Geert's Keyboard disconnected
Bluetooth Module powered on.
Bluetooth Module powered on.
Bluetooth Module powered on.
Bluetooth Module powered on.
New Bluetooth Module published.
New Bluetooth Module published.
New Bluetooth Module published.
New Bluetooth Module published.
Jun 4 23:13:23 MBP15-Geert Bluetooth Explorer[1641]: Vendor Apple Inc. Product Bluetooth USB Host Controller idVendor 5AC idProduct 8289 LocationID 14330000
Jun 4 23:13:23 MBP15-Geert UserEventAgent[50]: assertion failed: 16F73: com.apple.telemetry + 53641 [0E65E220-F2E6-3438-9AC0-057B0CBECB45]: 0x7fe682b24560
Geert ’s Keyboard connected, handle: 0xC
2017-06-04 21:13:31 +0000 Mode change 12 for handle: 0x2
HCI Controller terminated; module unplugged or firmware reset/crashed.
HCI Controller terminated; module unplugged or firmware reset/crashed.
Geert’s Keyboard disconnected
Bluetooth Module powered on.
Bluetooth Module powered on.
Bluetooth Module powered on.
Bluetooth Module powered on.
New Bluetooth Module published.
New Bluetooth Module published.
New Bluetooth Module published.
New Bluetooth Module published.
The system info on the bluetooth adapter of the macbookpro
Apple Bluetooth Software Version: 5.0
Apple Bluetooth Software Version: 5.0.4f18
Hardware, Features, and Settings:
Name: MBP15-Geert
Address: 3c-15-c2-e6-e0-db
Bluetooth Low Energy Supported: Yes
Handoff Supported: Yes
Instant Hot Spot Supported: Yes
Manufacturer: Broadcom
Transport: USB
Chipset: 20702B0
Firmware Version: v137 c9260
Bluetooth Power: On
Discoverable: Off
Connectable: Yes
Auto Seek Pointing: On
Remote wake: On
Vendor ID: 0x05AC
Product ID: 0x8289
HCI Version: 4.0 (0x6)
HCI Revision: 0x242C
LMP Version: 4.0 (0x6)
LMP Subversion: 0x4189
Device Type (Major): Computer
Device Type (Complete): Mac Portable
Composite Class Of Device: 0x38010C
Device Class (Major): 0x01
Device Class (Minor): 0x03
Service Class: 0x1C0
Auto Seek Keyboard: On
MacBook Pro (Retina, 15-inch, Mid 2014), macOS Sierra (10.12.5), null
