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Apple watch green activity ring not working

I recently upgraded my iPhone to iPhone 7. I have an apple watch 2 paired. The green activity ring worked fine with the iPhone 6s but moves very little, if at all, with the iPhone 7. The ring records mowing the lawn (Automatically) as exercise, but it will not move on walks. My understanding is that there are 2 factors the watch uses to move the ring, one is the speed you are going according to the GPS, the other is heart rate.


The last recorded walk, I had a heart rate of 9% extreme (167), 2% high intensity(131), 14% build fitness(124), 10% fat burn(100), and 62% warmup/health(90) all with no movement to the green activity ring on the watch.


I use a companion app called "Heart Watch", and the strange thing here is the rings are listed in this app under "Dashboard" (see image below)and every activity lists correctly on the green ring in that app, but not on the watch.


As stated, the rings including the green activity ring worked great paired to the iPhone 6s, but has almost completed stopped working with the iPhone 7.


Does anyone else have this problem and if so have you fixed it? User uploaded file

iMac (Retina 4K, 21.5-inch, Late 2015), iOS 10.1

Posted on Jun 7, 2017 9:22 AM

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Question marked as Top-ranking reply

Posted on Jun 7, 2017 9:26 AM

Hi


To credit progress towards your Exercise goal, the Activity app aims to identify activity that equals or exceeds the intensity of a brisk walk. This requirement applies both during general daily wear and when recording workouts via the Workout app.


Exercise credit is awarded for each minute during which this requirement is met. It is possible that, during your workouts, you either did not meet that requirement or only met it for part of the time.


The definition of a brisk walk varies from person to person and depends on your personal information. To check that this is accurate - and to update it over time:


On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.


When recording fitness activities, be sure to use the Workout app (or a third-party app) and to select the relevant activity type. This enables your watch to use the most appropriate sensors and data sources when tracking results.


For example, with Apple Watch (first generation) and Series 1 models, the watch can access Location Services data from the paired iPhone if it is taken along during outdoor walking, running and cycling workouts. Series 2 has built-in GPS.


During general daily wear and when using the Workout app to record workouts when GPS data is either not relevant or not available (eg Indoor Walk), the Activity app and Workout app track your arm motion (measured by the accelerometer) when estimating results including pace and progress towards the Exercise goal.


For the best results, allow the arm on which you are wearing your watch to swing naturally as you move around during daily wear and to move as expected during workouts.


Calibrating your watch can improve the accuracy of estimations made by Activity app and Workout app. More information and instructions for calibrating your watch are available via the link below. The article also includes instructions for resetting existing calibration data and starting afresh. (Resetting your calibration data will not erase your Activity history).


If you would prefer to receive Exercise credit for the full duration of your workouts, regardless of their estimated intensity levels, track them via the Workout app using "Other" as the activity type. This will credit one minute of Exercise for each full minute of the workout. Active calories will be estimated at a rate equivalent to a brisk walk or based on data recorded by the heart rate sensor, whichever is higher. (Note that neither distance nor a route map are recorded under this workout activity type).


More information:


For assistance relating to use of HeartWatch, including in respect of any data syncing issues, I suggest that you consult the developer's support resources and/or contact the app developer:



More information:

HeartWatch. Heart & Activity Monitor for Watch on the App Store

46 replies

Sep 21, 2018 2:46 PM in response to Didona

I will add my frustration with the changes we all have experienced. But thanks for this tip. It has my rings responding far better than anything else I have tried!


I have a watch version 3 cell less than a year old and a bad case of tendonitus from tightening my watch band to try to help the watch read my skin. Updating to watch 5 has not helped. It used to work well with my 7+. I have small wrists and pale skin. You would think the watch could read well.

Sep 27, 2018 12:23 AM in response to shawnafromwaco

I'm still having great success with this "fix"


I have been very frustrated by the same issue and had no success resolving it. At least not until today, I suspect that my issue isn't the same as everyones because it was such a simple fix. However, I thought I would share what I did that fixed mine, just in case. My Watch app on the phone ~ General ~ Workout Power Saving Mode ~ turn it off. That was it. My exercise ring closed right on time when I was at the gym this morning. I hope this works for someone else.

Apple watch green activity ring not working

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