Apple Pencil won't pair

Question

Level 1

41 points

Apple Pencil won't pair

Hi my apple pencil has suddenly stopped pairing with my iPad pro.

Basically i put the pencil into the lightning socket and the bluetooth icon flashes, goes solid but then quickly disables again. The battery on the pencil is full and i have also tried forgetting the pencil as well but to no avail.

The error message i am typically getting is:

"Pairing Unsuccessful. Pairing took too long. Make sure "Apple Pencil" is turned on, in range, and is ready to pair"

Any help would be appreciated

iPad Pro 9.7-inch WiFi, iOS 10.3.2

Posted on Jun 13, 2017 9:04 AM

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Answer 1

Top-ranking reply

capat

Level 1

13 points

Nov 22, 2017 10:23 PM in response to j.nich

Exact same problem. Don’t have a solution and neither did the Genius Bar people at the store. What a rip off. I paired it when I got it a little over a year and then it has set in a box. Now I bring it out to use and it won’t pair and has same messages as you get. have Recently installed beta iOS 11. Could it be a glitch in the program???

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Answer 2

Jun 13, 2017 9:12 AM in response to j.nich

If your Apple Pencil won't pair with your iPad Pro,

check this article Use Apple Pencil with iPad Pro - Apple Support

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Answer 3

Tsember

Level 1

8 points

Oct 12, 2017 9:28 AM in response to j.nich

Try going to Bluetooth in your Settings. You can select the information icon on the Apple Pencil to get a command to forget the pencil, so you can start over as if it were new. This worked for me on my iPad Pro.

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Answer 4

Jan 9, 2018 11:19 AM in response to j.nich

My Appple Pencil just stopped pairing after successfully working for months. Apple Support and Chat could not help; they asked me to take it in.

I TRIED TO PAIR IT WITH A DIFFERENT IPAD PRO and IT WORKED!!!!

When trying to pair it with a different iPad Pro, I unplugged it and plugged it back into mine. It seemed to have rebooted the Apple Pencil.

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Answer 5

Jan 9, 2018 11:26 AM in response to Nay Lin Aung'

My Appple Pencil just stopped pairing after successfully working for months. Apple Support and Chat could not help; they asked me to take it in.

I TRIED TO PAIR IT WITH A DIFFERENT IPAD PRO and IT WORKED!!!!

When trying to pair it with a different iPad Pro, I unplugged it and plugged it back into mine. It seemed to have rebooted the Apple Pencil.

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Answer 6

tomb

Level 1

16 points

Jan 9, 2018 11:33 AM in response to jcamerino

Great feedback jcamerino! I took a day off work (losing a day's pay) bought a £10 train ticket and walked 3 miles to get my "local" Apple Store to replace the pencil. It might not have worked but I wish I'd at least tried this first!

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Answer 7

Honshin

Level 1

13 points

Jul 23, 2017 8:10 PM in response to j.nich

I have this same problem and the procedure in the "answer" is of no help. Please provide an answer.

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Answer 8

Sep 25, 2017 9:30 AM in response to j.nich

If the battery has drained out the best thing to do is to charge it with the Apple Pencil charging adapter instead of connecting it to the Ipad Pro as it will not recognise it.

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Answer 9

Kells73

Level 1

4 points

Oct 20, 2017 2:06 PM in response to j.nich

I have exact same problem , did you get it sorted ?

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Answer 10

tomb

Level 1

16 points

Dec 24, 2017 10:21 AM in response to capat

Amusingly I'm having to keep the pencil stuck out of the side of the iPad Pro like a fragile weapon while it gets enough charge to behave itself. Good old apple 😒

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Answer 11

Jan 9, 2018 11:46 AM in response to jcamerino

On Tue, Jan 9, 2018 at 11:19 AM Apple Support Communities Updates <

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