This message keeps popping up. It's not that common, but it is starting to get annoying. How do I get rid of it?
iPad Pro Wi-Fi, iOS 10.3.1
Yes well, I have to be very careful in how I write this reply because it seems that anything critical or negative about Apple gets deleted straight away. I can safely assure you that all but one of the above suggested points is the actual culprit, and that is utilising a non-genuine lightning cable.
I have 5 different devices at home... two iPad 2's, an iPad Air, an iPhone 5, and an iPhone 6 Plus.
And I can tell you from my technical analysis and testing of the above error message across the different devices, is that it has nothing to do with the hardware (being the device or the cable). It is unfortunately an incompatibility of the later iOS software that renders non-genuine cables useless. Older devices that are not upgraded to the latest iOS work perfectly fine with the non-genuine cable.
As a suggestion, I would go to your nearest retailer and purchase a genuine cable. How comfortable you feel doing that (and any reservations felt in needing to do so) I leave to you.
I went to the Apple store today and replaced the adapter and now problem solved. My adapter was not an apple adapter and the generic version will not work. My puppy chewed my original adapter.
This accessory is not supported by this device
