The remote control for my Apple TV got wet and the buttons would no longer work. We cleaned and dried it, bought fresh batteries but it still is not working. Can we purchase a new remote?

The remote control for our Apple TV got wet and the buttons stopped working. We cleaned and dried it, bought fresh batteries and it still does not work. Can we purchase a new remote?

Apple TV

Posted on Jun 17, 2017 8:16 PM

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Posted on Jun 18, 2017 3:07 AM

Once it's been wet to that extent you are unlikely to get it to work again and the remotes are so cheap it probably isn't worth much time trying.


Yes, you can still buy the remotes from Apple and many other 3rd party sites too.

3 replies

Jun 17, 2017 9:14 PM in response to Shadowb2

First, try completely drying out the remote.


  1. Remove the battery.
  2. Purchase some Silica beads from a hobby store.
  3. Place the beads and the remote in a zip-lock bag in a warm area for several days.
  4. Then try it again.


The problem is that the cracks in any electronic device wick water deep into the device through capillary action. No amount of physical drying will help get that water out. Silica beads aggressively absorb water vapor as it evaporates from within your device. Give is a few days or even a week and I bet it goes back to working. Don't bother with rice as many suggest. Silica beads are used in scientific labs to desiccate samples because of their aggressive absorptive action. An large bag is cheap and can do the same for your remote. These are the same beads that are shipped in small packets with new electronics.

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The remote control for my Apple TV got wet and the buttons would no longer work. We cleaned and dried it, bought fresh batteries but it still is not working. Can we purchase a new remote?

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