Can't update apps someone elses ID

For some reason an old email address for my son now defunct keeps popping up when i try to update my apps. The email hasnt existed for 8 years.

I go to settings and sign out and even turned off find my phone icloud itunes then signed back in.

Still pops up when i try to update my apps?

What can i do?

Posted on Jun 21, 2017 4:46 PM

Reply
5 replies

Jun 21, 2017 5:33 PM in response to MarzStarz

Hi. Sorry to hear about your son... If you know the old password, you can still login to the app store using the old Apple ID, and update those old apps. But it will get really confusing, so it would be better to get everything on the current Apple ID. Just a warning, though. Do you know the Apple ID that was used to set up the device? You will need to use that if you ever need to re-activate the iPad.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't update apps someone elses ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.