invalid id or password for app store purchase

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Level 1

9 points

invalid id or password for app store purchase

I got notification for update for few of the app which I had purchased from App store but while doing update it asked me for Password so I entered my password but it shows that it is invalid password so I changed my password than after also it shows invalid id or password and it dose not allow to update the app from app store,

What should I do to get rid from this problem.

iPhone 5s, iOS 10.3.2

Posted on Jun 22, 2017 9:55 AM

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Answer 1

i_rina

Community Specialist

Jun 23, 2017 6:08 AM in response to viraldeli

Hello viraldeli,

Thanks for using the Apple Support Communities.

I see that you are unable to update apps in the App Store because it's saying you have an invalid Apple ID password. I know it's important to make sure that you can get app updates, so I'll be glad to help assist you with this.

Please try the Apple ID username and password combination on this website to see if you are able to sign in: Manage your Apple account .

If you are able to sign in fine on this website, please go to Settings > [your name] > iTunes & App Store. Then, try to sign in and get the app updates once more.

Best Regards.

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