Apple TV Gen 3 How do I enter a verification code?

My Apple TV is stuck in the screen where is ask me to set up my device for AirPlay. Then I I get a message in my phone that a device is attempting to sign on with my Apple ID . I push allow on my iPhone and it produces a verification code that it wants me to enter into the AppleTV, but I'm unable to come out of the AirPlay screen.

I know how the 2-layer authentication works, it just seems like there is something missing from the Apple TV to allow it to advance to a screen where you can enter the 6-digit code. Please advice.

Apple TV

Posted on Jun 25, 2017 7:13 PM

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5 replies

Jun 26, 2017 7:09 AM in response to Kammera

AirPlay shouldn't trigger the need for an authentication code, but...


You should be able to append the code to your password and enter that (i.e. if your password is ABC and your code is 123, enter ABC123), however if this doesn't work it may be that you are running out of time using your authentication code and you may want to delay getting your code until the last minute or temporarily disable the 2 step verification/2 factor authentication, although it shouldn’t be necessary.


Get a verification code and sign in with two-factor authentication


The following was posted by another user…


  1. From an iPhone or iPad, go into "Settings" => click on the top bar with your name and "Apple ID, iCloud, iTunes & App Store".
  2. While still on iPhone or iPad, tap on "Password & Security", then tap on "Get Verification Code", LEAVE the supplied verification code visible.
  3. Go to the iTunes login on your AppleTV settings and start logging in.
  4. When it asks for your password, enter your password and add the verification code to the end of your password BUT DO NOT HIT SUBMIT YET !!!
  5. Go back to your iPhone/iPad and tap on "OK" on the verification code to make it go away.
  6. Now go back to your AppleTV and submit the password.

Jun 26, 2017 7:09 AM in response to Winston Churchill

Thank You Winston for the quick reply. Your explanation led me to a Fix. I ended up having to do a factory restore because my ATV was, first off not responding. I couldn't come out of The AirPlay screen. So I connected the ATV to my Mac via USB and iTunes. Once I did the factory reset, I got the update that includes the screen and step-by-step instructions to do the 2 factor verification. YAY🙂 !! Thanks!

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Apple TV Gen 3 How do I enter a verification code?

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