Stop iCloud filling iPhone

- I have an iPhone with updated iOS

- I have a large photo library

- I have an iCloud account with over 100gb of free space

- I have turned optimised storage on

- So why is my iPhone constantly telling me it's out of storage space and that I cannot take any more photos/ videos?


Arggggggh!


Either I'm doing something drastically wrong, or photos / iCloud is fundamentally flawed.


Can anyone help?


I think I understand how iCloud is supposed to work. It stores full resolution photos in the cloud and uploads only the (full res) photos you have space available for to your phone/ device... right? The rest are thumbnails, until you free up space.


I suspect my thumbnail library is so big that it's causing problems, but is there any way to see if this is the real problem?


Or do I have too many apps? - I tried deleting, but I can free up 700mb of space and it gets clogged again in no time with new uploaded photos.




Is it possible to 'limit' the amount of free space left on your mobile device (I suspect not)




I'm an apple fanboy of 15-20 years and this issue (combined with a few more I've uncovered recently) is seriously tempting me to jump ship.


Surprisingly I can't find any solution online.


I feel like I'm paying for a service which simply does not work at the moment

Posted on Jun 26, 2017 7:37 AM

Reply
16 replies

Jun 26, 2017 9:57 AM in response to AnthonySmith81

I'm sorry, but I believe that you might be misunderstanding what the cloud storage is. If you are using iCloud Photo Library, it is not just storage. It is also, in effect, a syncing service. While the full size photos are in iCloud, they are also being synced to all devices signed in with the same iCloud ID. That is why it keeps filling up your phone. If you just want to hold these photos in iCloud, then you might want to look at iCloud Drive, or other storage service like Dropbox, etc..


iCloud Photo Library - Apple Support

iCloud Drive FAQ - Apple Support

Jun 26, 2017 10:30 AM in response to Winston Churchill

In most cases optimising your photos should be enough to alleviate space related issues on your device. If however you have an exceptionally large library you may need to turn off iCloud photo library on your mobile device and use photo stream instead. You can then use a computer to handle photo stream photos and have them automatically imported into your iCloud photo library.

Jun 26, 2017 10:09 AM in response to AnthonySmith81

Well, as you have seen, iCloud stops when it runs out of space, but that doesn't help you. As soon as you free space, it starts up again until it fills it up again. So your photo library is too large to sync. That was what I was referring to. You can have a larger library in iCloud if you optimize space, but it still has restrictions based on the amount of space it can sync that library to.


You can provide feedback to Apple here, http://www.apple.com/feedback/iphone.html but to be honest, they have other systems in place that do not affect the storage on the phone.

Jun 26, 2017 9:46 AM in response to AnthonySmith81

iCloud photo library is a syncing service, not really a storage service. If you remove photos from your phone, it removes them from iCloud. The amount of storage on the phone is fixed. If you increase iCloud storage it has no affect on your phone's storage.


Apps do not take up a great deal of room, as you have found out. I suggest that your biggest issue is your photo library. The only thing you are paying for is iCloud storage, and that does not affect your phone's storage. You need to reduce the iCloud photo library, so it fits on the phone and any of your other devices.


We are users like you, and if you feel that you have encountered enough issues to make you "jump ship" that is your decision. I would say find a device/service that meets your needs. Don't base your decisions on the fact you are a fan. Use what works for you.

Jun 26, 2017 10:06 AM in response to AnthonySmith81

I'm not sure if everyone else didn't get the wrong end of the stick to begin with but I did. I thought you were saying it was telling you it was short of cloud space. Anyway...


iCloud photo library shouldn't do that unless you take some more photos or open up some photos that had already been optimised. The problem is that if you fill up space you create too quickly, you get to the stage where it can't optimise photos because it doesn't have enough room left to do its thing.

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Stop iCloud filling iPhone

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