Move Ring not working

Hi

The following steps may help:

If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:

• Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
• Update the software on your Apple Watch - Apple Support

Active calories and other activity-related estimations depend, in part, on your personal information. To check that this remains accurate:

• On your iPhone, in the Watch app, go to: My Watch > Health > Edit - tap and adjust items, then tap on Done.

During general daily wear and when using the Workout app to record workouts when GPS data is either not relevant or not available, the Activity app and Workout app track your arm motion (measured by the accelerometer) when estimating results.

• For the best results, allow the arm on which you are wearing your watch to swing naturally as you move around during daily wear and to move as expected during workouts.

Calibrating your watch improves the accuracy of various activity-related estimations. Instructions for how to calibrate your watch are available via the support article linked below. The article also includes instructions for resetting existing calibration data and starting afresh.

More information:

Use the Activity app on your Apple Watch - Apple Support

Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support

Mine started last Tuesday. It registers the activity but the move part of the ring now used decimal places 0.001 I've no idea why. I've reset the phone the watch. I have the most up to date software. Still it's not working.

queenc268 wrote:

Mine started last Tuesday. It registers the activity but the move part of the ring now used decimal places 0.001 I've no idea why. I've reset the phone the watch. I have the most up to date software. Still it's not working.

It may help to follow the same steps in my previous reply, including checking your personal information.

Hi. I've had my Apple Watch for a few days now and the move ring, weather, and heart rate has been playing up. I've fast forwarded the date and time on my iPhone and changed it back. I'm thinking this might be the cause and I was wondering if I could fix this. Thanks

Hi,

Try calibrating your watch > Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support

I have checked my details. They are correct.

I've just reset it again.

And set it up as a new device.

Hoping that works.

I've reset my watch. And set it up as a new device. This seems to have solved my issues. My rings are now working correctly.