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cannot drag and drop video files

Im trying to drag and drop video files of around 300mb from Photos (in Sierra) into either an sdcard or a separate folder on the desktop.

VIN, MacBook Pro (13-inch Mid 2010), macOS Sierra (10.12.5), Core 2 duo 8gb Macbook Pro

Posted on Jun 29, 2017 1:53 AM

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14 replies

Jul 1, 2017 10:32 PM in response to fordigas

the default player for them is an app called ringer which you can makes ringtones for your phone. I actually want to make default player quicktime but I find where I can set this so if you have any ideas......

Select one of the exported videos in the Finder. Then open the Info panel by entering the key combination ⌘I or use the Finder menu bar (File > Get Info).

In the Info panel you can set "Open With" to QuickTime Player and then click the "Change All" button.

User uploaded file

Jun 29, 2017 2:36 AM in response to fordigas

What happens when you try? Is there an error message?


  • When you drag a video from Photos, you will drag a compressed video to the Desktop or the card.
  • If you hold down the options key while dragging, you will save the original master file of the video,

Is your library an iCloud Photo Library? If yes, are all media stored locally, or is the library optimized?

Jun 29, 2017 5:48 PM in response to fordigas

Leonie, when i drag it the icon becomes transparent and also has a small green + sign. When i attempt to drop it nothing really happens, it just vanishes. When i go to look to see if its there or maybe taking some time to be sent there is no sign of. I have tried other video files and they have been sent quite quickly.

The files are from my iPhone which i had to plug into the laptop to get onto the laptop as they didn't seem to want to upload automatically via photostream which is turned on.

Jun 29, 2017 10:45 PM in response to fordigas

The files are from my iPhone which i had to plug into the laptop to get onto the laptop as they didn't seem to want to upload automatically via photostream which is turned on.

That is right. My Photo Stream only transfers photos, not videos. So you have to import them using the USB connection. Shared albums would transfer videos, but only reduced in size.


Do these videos play correctly, when you try to view them? Can you edit them? They may have been imported incompletely. Are they still on the iPhone?

Jul 1, 2017 7:31 PM in response to léonie

that answers the photo stream thing, wasn't aware that it only syncs photos not video. They do play fine although for some reason the default player for them is an app called ringer which you can makes ringtones for your phone. I actually want to make default player quicktime but I find where I can set this so if you have any ideas......

cannot drag and drop video files

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