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Trying to sync new iPhone 7 plus with an iTunes backup from old iPhone 6. iTunes says my password is incorrect. What password is this? I have been typing in AppleID password.

Trying to sync new iPhone 7 plus with an iTunes backup from old iPhone 6. iTunes says my password is incorrect. What password is this? I have been typing in AppleID password.

iPhone 7 Plus

Posted on Jul 1, 2017 9:11 PM

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Posted on Jul 1, 2017 10:03 PM

The device's backup was encrypted and a password was set. Here are some screen shots and a full article explaining. Without the password there is no recovery option. It is not your iTunes password. It is a separate user created password. Hope this helps.

About encrypted backups in iTunes - Apple Support


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19 replies

Jul 11, 2017 11:26 PM in response to LACAllen

So your opinion is that I'm not allowed to answer the question. You feel the need to pick an argument. Your reply belongs in the temper tantrum forum.

Trying to sync new iPhone 7 plus with an iTunes backup from old iPhone 6. iTunes says my password is incorrect. What password is this? I have been typing in AppleID password.

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