mobowhunter Author

Level 1

12 points

fraudulent family sharing accounts

hkutcs387@*** has added me into their family share 4 times in a row. How do I stop this?

I cannot get out of this family share either.

Can you please help!!

<Email Edited by Host>

Posted on Jul 2, 2017 5:17 PM

Top-ranking reply

j-good76

Level 1

4 points

Posted on Jan 19, 2018 5:00 AM

I contacted apple support and they seem to know that this has been happening. They sent the problem up to engineering and had it fixed within a day. They also recommend setting up a 2 factor password protection for your devices.

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23 replies

mobowhunter Author

Level 1

12 points

Jul 3, 2017 7:38 AM in response to King_Penguin

Thank you. Somehow I do not have the option to leave the Family Sharing program, and I am never asked to join the program either. I would sure think Apple would do a better job of policing and protecting my iTunes account. Looks like I will be waiting on the phone again for iTunes support for another 30 minutes.

KP - I appreciate your help and time.

Phil0124

Level 10

217,352 points

Jul 3, 2017 7:50 AM in response to mobowhunter

There is no way to arbitrarily and automatically add someone to a Family Group unless their Apple Id has an age of less than 13 years old.

For any other age, you need to actually accept the invitation, or initiate a Family group yourself (on your own Apple ID) to become a part of a family group.

Apple has in fact made sure of this by requiring you to actually accept the invitation before you become part of the Family Group.

If someone is actually starting a Family Group with your Apple ID then you may want to change its password so they cannot do it anymore.

And if someone is sending you invitations, then you may have a similar email to the person they are wanting to invite or they are simply making a mistake.

Either way Apple cannot stop people from sending random invitations to email addresses no more than they can stop spam in the world.

mobowhunter Author

Level 1

12 points

Jul 3, 2017 10:16 AM in response to Phil0124

Phil - I have not accepted any request to join a family sharing plan, and yet this is the 4th time now I am back in it. The account age of the user is older than 13. And there is no selection for me to leave this family sharing. I am sure this is some kinda of hack or fraud activity going on.

Phil0124

Level 10

217,352 points

Jul 3, 2017 10:41 AM in response to mobowhunter

What makes you think you are in a Family Group? Are you suddenly able to see other people's purchases?

Are you able to view photos or calendars from other people?

What exactly is telling you, that you are now part of Family Sharing?

As I said hkutcs387@*** maybe sending you invitations to Join his Family Group, you can ignore them.

What is happening exactly?

Rysz

Level 8

44,449 points

Jul 3, 2017 11:52 AM in response to mobowhunter

I am sure this is some kinda of hack or fraud activity going on.

There would be no point in such a hack, as it is the group Organizer (the one sending out the invitations) that bears costs for all purchases made by group members and shares his/her purchases and files.

If I had to venture a guess, I would put my money on wrong email address...

mobowhunter Author

Level 1

12 points

Jul 8, 2017 7:24 PM in response to Phil0124

When i go to view my account, the second section down says i am part of a family sharing program with hkutcc387...

I cannot purchase any new itunes songs or update my apps.

I do not recall accepting any invitations to join his Family Group. This is crazy, that I cannot get out of it. And Apple or iTunes are being of little help. I really do not know where to turn.

mobowhunter Author

Level 1

12 points

Jul 8, 2017 7:25 PM in response to Rysz

I have changed all my passwords to my email accounts.

I don't know he could have a duplicated charter.net email account - would that be possible?

Thanks.
Jeff

King_Penguin

Level 10

334,330 points

Jul 8, 2017 11:43 PM in response to mobowhunter

And Apple or iTunes are being of little help.

What did iTunes Support say when you contacted them ?

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fraudulent family sharing accounts