iTunes Store is Unable to Process Purchases error over wifi?

I have an iPhone 6s running iOS 10.3.2. For the last few days, I haven't been able to update installed apps when connected to a wifi network. I just get an error saying "The iTunes Store is unable to process purchases at this time. Please try again later."


The error occurs when I am connected to any Wifi network (home and office, for example). Updates download fine if I turn off Wifi and use Verizon's data connection. I can, however, download new apps from the App Store on wifi.


Other iPhones and iPads have no trouble downloading updates on the same Wifi networks.


I have restarted my iPhone a few times. I have also logged out of the App store (Settings -> iTunes & App Store -> Tap on my Apple ID -> Sign Out). I have also logged completely out of iCloud. I have also reset network settings.


Can anyone shed some light on what might be going on?


User uploaded file

iPhone 6s, iOS 10.3.2, null

Posted on Jul 5, 2017 8:19 AM

Reply
16 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes Store is Unable to Process Purchases error over wifi?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.