Can't get verification code window in my Mac book air
Can't get a verification code window in my Mac Book Air to access iCloud
MacBook Air (11-inch Mid 2012), OS X Mavericks (10.9.5)
User profile for user:
mario49
User level:
Community Specialist
Greetings SamyValdez,
Thank you for using Apple Support Communities. It seems like you are running OS X Mavericks and you are not getting a verification window when you want to login to iCloud. It sounds like you are using two-factor authentication on the Apple ID, which requires your Mac to be running OS X El Capitan and iTunes 12.3 or later. Are you expecting a number on the Mac or a window to enter the number on the Mac? I would recommend you read this article and use it to help troubleshoot the issue.
Thank you for using Apple Support Communities. It seems like you are running OS X Mavericks and you are not getting a verification window when you want to login to iCloud. It sounds like you are using two-factor authentication on the Apple ID, which requires your Mac to be running OS X El Capitan and iTunes 12.3 or later. Are you expecting a number on the Mac or a window to enter the number on the Mac? I would recommend you read this article and use it to help troubleshoot the issue.
If you have a trusted device running iOS 9 and later or OS X El Capitan and later, the verification code is displayed automatically on your trusted devices.
From your Mac:
- Go to Apple Menu > System Preferences > iCloud.
- Click Account Details.
- If your device is offline, click Get Verification Code. If your device is online, click Password & Security > Get Verification Code.
Get a verification code and sign in with two-factor authentication
Take care.