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Level 1

100 points

iPad Pro 10.5 screen randomly freezes - anyone else have this?

Brand new (obviously) iPad Pro 10.5. It happens, very intermittently but it happens. It's like the touch screen is dead. Double-clicking the home button brings up the task list. You can then move to a different app. But then the screen is still dead. Turning the screen off and on will reset things, so that the screen becomes live again. Frustrating and not something I've ever seen before. This is my fourth iPad. Maybe it's defective? Just wondering is it just me or do other people see this too.

iPad Air 2 WiFi, Cellular, iOS 10.2

Posted on Jul 5, 2017 5:18 PM

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malum363 Author

Level 1

100 points

Posted on Jul 6, 2017 1:47 PM

Thanks for replying. Software is up to date. So far, restart or reboot has not been necessary. Simply recycling wake/sleep brings the screen back to life. it's still very intermittent.

Looks like not a lot of people experience this.

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286 replies

LWD2520

Level 1

9 points

Oct 30, 2018 4:53 AM in response to malum363

I had this same problem and turned on Reduce Motion option. Hasn’t frozen since.

Go to Settings, Accessibility and Turn on Reduce Motion

iPad Pro 10.5 screen randomly freezes - anyone else have this?