Aperture Viewer opens a different image to the one selected

I have used Aperture for many years and am currently running 3.5.1 with OS 10.9.5 Mavericks on a MacPro minitower and a MacBook Pro. The problem I will outline below had not happened before and only happens on the MacPro.


I have a number of very large Aperture libraries (300-850 GB) which I use for my research photography. I generally view the thumbnails in Browser mode, locate the image I need, and double-clicking it to open it in Viewer mode for closer examination, or I search for it using a keyword, and double-click the selection. I then download the image selected to the desktop.


Until today this worked just fine, but now the following happens.

I double-click and thumbnail and the relevant image opens, no problem.

I close that image, move onto another thumbnail and double-click to open that image, but one of two things then happens in Viewer:

1) the requested image opens momentarily (or not at all) and then seems to default to the first image selected, as if Aperture has that location stuck in its memory, or

2) a totally pixellated image, with an over abundance of purple appears, in place of the selected image.

The same scenario occurs if I use Split-View.


So what did I do about it before posting here?

I closed Aperture

I threw away the Aperture plist files (there were two)

Then I grew away the Aperture cache.

I reopened Aperture and tried again, with the same result.


So I threw away the plist again and uninstalled Aperture, dragging it to the trash and emptying the trash, then I reinstalled it from Apps. Purchased Items, using my Apple ID.


I again opened Aperture and again tried to view images in the Viewer but once again Aperture either defaulted to the first image opened or created a purple pixellated image with small sections of the selected image just visible.


The setup on my MBP is identical but I am not experiencing any problems with it (touchwood).


The fact that even after a reinstall the problem still reoccurred is beginning to make me wonder if this is an OS issue and not an Aperture problem, but I would welcome any feedback.


I am currently at work and the desktop is at home so I can't do any experimentation until this evening. Incidentally this problem is not one of size, my large libraries, because my smallest Aperture library if 5 GB and that has the same issue on the MacPro.


Thanks in advance to the wise Aperture guru who knows what is happening here, and more importantly, what to do about it.

Posted on Jul 8, 2017 6:47 AM

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19 replies

Jul 8, 2017 11:36 AM in response to Micropechis

Starting up in Safe Mode is described here: https://support.apple.com/en-us/HT201262


To start up in safe mode:

  1. Start or restart your Mac, then immediately press and hold the Shift key. The white Apple logo appears on your display. If you don't see the Apple logo, learn what to do.
  2. Release the shift key when you see the login window. If your startup disk is encrypted with FileVault, you might be asked to log in twice: once to unlock the startup disk, and again to log in to the Finder.

To leave safe mode, restart your Mac without pressing any keys during startup.

Jul 8, 2017 12:00 PM in response to Micropechis

Yes, "Opt Shift P" is correct. I was away from my Mac with only my iPad when I typed that, faulty memory, sorry.

User uploaded file

The option is enabled, if the checkmark ✓is showing. Try to select a common profile in the proofing profile menu below, like Apple RGB. Does it change anything, if you now enable Onscreen Proofing? This page in the Aperture user Guide explains what proofing is about: http://documentation.apple.com/en/aperture/usermanual/index.html#chapter=20%26se ction=7%26hash=apple_ref:doc:uid:Aperture-UserManual-91292PNT-1014066

Jul 8, 2017 10:14 AM in response to Micropechis

"Does it happen to all libraries?"

It happened first in a 300GB library so then I tested several other libraries of 500GB, 90GB and 5GB, it happened in every library I opened.

So it is independent of the library. It may be corrupted Aperture presets or preferences. Try to open Aperture from a different user account when you get home, see: Isolating an issue by using another user account


If the problem persists when launching Aperture from a differnet user account, it would not help to trash preferences and presets from your user library.


I showed a screen grab of the pixellated image to a friend and he said he thought it looked like a failing graphics card. I have just replaced one of the two graphics cards in this mini tower with a brand new one. I am running a NVIDIA GeForce GT120 from 2015 and an ATI Radeon HD 5770 which is only months old.

It might ba problem with the card, if the problem is system wide, but wrong color profiles can give similar errors, so just check the View menu in Aperture, if Onscreen Proofing has accidentally been enabled.


if you are not seeing the same corruptions when working from a different user account, the problem. is somewhere in your user library. You already removed the preferences, so try to remove the presets as well, as described in this document: https://support.apple.com/en-us/HT201289

in the paragraph "Move the user created presets, keyword lists, and so on...".


Have you already tried to boot into Safe Mode? Aperture will not work well in this Mode, but restarting the Mac in Safe Mode will reset the graphic cards and clear caches:

https://support.apple.com/en-us/HT201262

Jul 8, 2017 10:30 AM in response to Micropechis

the image from the thumbnail I had clicked, not the one that opened in Viewer. It is very strange.

I had that frequently happen, when the image files were huge -i.e. for very large scans (tiffs) with more than 100 MB. Aperture does not cope well with huge files.


Try to test in a differnet user account to see, if the problem is system wide or restricted to your user account.
Isolating an issue by using another user account

If it is system wide, make a hardware test.

Jul 8, 2017 11:43 AM in response to Micropechis

I had to repair permissions to gain access.

If you use the same library from different accounts, the file ownership may change.

have you used the same libraries from your differnet Macs?


In that case I would not only repair the permissions, but use all repair/rebuild options for your library.

http://documentation.apple.com/en/aperture/usermanual/index.html#chapter=27%26se ction=10%26tasks=true

And generate new thumbnails and previews from the "Image" menu.


As to the "J" and "R" badges: YOu enable or disable badge overlays from the View menu: View > Metadata, then select "Customize".

Jul 8, 2017 12:00 PM in response to Micropechis

I again opened Aperture and again tried to view images in the Viewer but once again Aperture either defaulted to the first image opened or created a purple pixellated image with small sections of the selected image just visible.

Can you export the original files of the selected image with "File > Export"? If yes, do the originals open in Preview without the problem?


Are your images RAW files or JPEGs? Where are your Aperture Libraries stored?

Does it happen to all libraries?


Do you have on-screen proofing enabled? Try, if the problem persists, if you disable Onscreen proofing (View > Onscreen Proofing ⌥⌘P ? An incompatible color profile can cause such effects.

Jul 8, 2017 8:48 AM in response to léonie

Hi Léonie, I can answer some of those questions now, still at work, and the others later when I am home.


"Can you export the original files of the selected image with "File > Export"? If yes, do the originals open in Preview without the problem?"

I was actually opening the images to decide which ones to export as versions for a project but when this problem occurred I simply selected the most likely thumbnail and exported successfully. I cannot recall whether I exported from the distorted pixellated image or the default image, probably not, but I can try that later.


"Are your images RAW files or JPEGs?"

JPEG & RAW with JPEG as the master because I had a problem a couple of years ago with RAW as master, when changing the origination from landscape to portrait or left to right facing. Apple advised me at the time to use the JPEG as master but I shoot and import both images and they are 'referenced' files, the reason my Aperture libraries are so large is because they actually contain all the images imported.


"Where are your Aperture Libraries stored?"

The libraries I was accessing are stored on a 4TB internal drive given over entirely to photography.

I also have a complete set of the libraries on a large external Lacie Rugged drive with I take with me into the field along with the MBP. That drive and the MBP are with me now and were working fine.


"Does it happen to all libraries?"

It happened first in a 300GB library so then I tested several other libraries of 500GB, 90GB and 5GB, it happened in every library I opened.


I don't know what "on-screen proofing" is so I would say probably not!


I showed a screen grab of the pixellated image to a friend and he said he thought it looked like a failing graphics card. I have just replaced one of the two graphics cards in this mini tower with a brand new one. I am running a NVIDIA GeForce GT120 from 2015 and an ATI Radeon HD 5770 which is only months old. When I get home I can try to determine which card is running Aperture, my two displays run one of each card.

Jul 8, 2017 10:17 AM in response to léonie

Okay Léonie, I am now home so I double-clicked on a thumbnail and it opened a different image, the image whose thumbnail I had clicked on previously, as if it were a memory and always defaulted to that image in Viewer. I then did an export while this 'default image' was in Viewer and the image that ended up on my desktop was the right image, the image from the thumbnail I had clicked, not the one that opened in Viewer. It is very strange.

Jul 8, 2017 11:12 AM in response to léonie

Hi Léonie, I think I am way behind you here. I finally managed to log in with my test account but it took a while as I'd forgotten the password, I have used it so rarely.

I opened Aperture and one of the libraries I've had issues with. All the thumbnails had R badges for RAW when I thought it should have been J (pls. remind me how to turn those annoying badges off, I don't use them in my main account libraries).

I clicked a thumbnail in Browser to open in Viewer and it was plain white, same in Split View.


Right now I am back in my proper user account and just opened Aperture again.

In Browser I clicked several thumbnails and this time everyone opened in Viewer with the correct image, no pixellation, no default image, so what gives, has my little jaunt over to my dark side jogged Aperture to work correctly again, and if so, for how long.


I will post this and read your more recent posts below and respond. Mark

Jul 8, 2017 11:15 AM in response to léonie

Just remind me how to reboot in safe mode.

I just remembered something I had to do to be allowed access to Aperture in the test user account.

I had to repair permissions to gain access.

I have done that several times in my own user account to no avail but maybe doing it in a different account fixed it.


I just opened another library and it worked fine, then another and back to the default image issue again.

Jul 8, 2017 11:19 AM in response to léonie

Onscreen proofing was not ticked.

I then selected Apple RGB, went back to check and onscreen proofing was now ticked.

I turned it off.


I closed Aperture, reopened it and clicked on a thumbnail, what appeared was a mishmash or purple and bits from a library I checked earlier, not even an image from the library I have open.


I thought it was fixed but it seems worse than ever now.

Jul 8, 2017 11:45 AM in response to léonie

So where am I now, I am back in my user account, I binned the plist again, repaired permissions and booted Aperture.

Initially it worked fine, opening the selected thumbnails, then in another library it started to pixellate again, then back to the previous library, all fine, back to the pixellating library, fine, another two libraries, fine, fine.


So at this moment Aperture is performing properly again, but for how long, and what to do if it has another hissy-fit, that is the question, because I don't honestly know what I've done that fixed it.

Jul 8, 2017 12:01 PM in response to léonie

The MacPro accesses libraries on an internal 4TB drive, the MacBook Pro accessed the libraries on the external Lacie which I carry with me. Same libraries but different copies.


I have repaired permissions and done the rebuilds but I'm happy to do them again if you think I ought.

As for generating new thumbnails and previews, given that they have been the issue that might be a good idea, except it is working again now so do I want to rock the boat. I also couldn't locate the "Image" menu.


"As to the "J" and "R" badges: YOu enable or disable badge overlays from the View menu: View > Metadata, then select "Customize"." - yes I've been there but in Aperture in this user account they are not visible because I turned them off (deleted them) already.

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Aperture Viewer opens a different image to the one selected

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