internet is not working on my iphone 6s AT ALL.

Hi,

"so, it shows it is connected to both wifi and mobile data, but it is not working."

Make sure the iOS (operating system) on your iPhone is up to date. An iPhone 6S should be running iOS 10.3.2.

Tap Settings > General > Software Update

Hi

Turn your router off for 20 /30 seconds when it's back on go to settings down to reset Reset network settings After reset enter your router wireless key.

Are other devices you have working on your home wifi?

Cheers

Brian

Hey Ella...I just managed to fix this issue on my iPhone!

I managed to get an internet connection on my phone through USB by connecting to my Mac (You have to enable USB internet sharing through system preferences on the Mac)

I connected my phone to the Mac and I got internet on all apps except Apple settings for a couple of days. Today I just opened the 2 factor authentication menu and it somehow managed to connect to Apple server and verify my account. I turned off Find My iPhone on the phone and was able to restore my phone to factory settings thru iTunes (all this while connected to the Mac)

So I just restored my last back up now and the iPhone updated itself and it's now installing all the apps thru wifi

Am just hoping wifi doesn't disappear after all apps are done >_<. This would mean my data is corrupted and I'll have to set up as a new phone

Ok so I think I found the source of the issue...

As my apps were installing wifi was working until a vpn app got installed then wifi and internet connection stopped. I deleted all vpn profiles but it still didn't work so then I just deleted the vpn app itself and wifi instantly came back!

If you have any vpn apps try clearing all profiles from settings and deleting all vpn apps

Maybe you won't have to format the whole phone

I'm having the same issue and nothing worked...I opened a thread here with everything I tried but no reply so far

sorry I do not understand, the Internet works when you're connected to wifi?

try to reset network settings