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Cannot cancel iTunes match

All of the prompts to cancel my iTunes match account failed and I was charged for another year. Now all of my attempts to reach Apple Support are failing. The only option is to schedule a call for technical support, but this is not a technical issue, and I'm abroad and cannot receive a call anyway. How can I reach support via email to cancel my account and get refunded? Thanks!

MacBook Air, iOS 10.3

Posted on Jul 11, 2017 6:53 AM

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Posted on Jul 11, 2017 8:22 AM

Hi,

Read this support doc to turn off automatic renewal View, change, or cancel your subscriptions - Apple Support

Then use this link iTunes Store - Contact Us - Apple Support


Jim

5 replies

Cannot cancel iTunes match

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