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Question: Alarm clock randomly silent

Hi everyone,

Since a few weeks it happens that my alarm clock doesn't come on with sound every time. When I wake up and set it just for checking, it rings again. It happened about 5 times, one time I woke up while it was alerting, but only the screen showed the alarm.

I really depend on this alarm clock but I can not trust it anymore :-( what to do?

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Answer:
Answer:

Hello,

Get help with alarms

Do Not Disturb and the Ring/Silent switch don't affect the alarm sound. If you set your Ring/Silent switch to Silent or turn on Do Not Disturb, the alarm sound still goes off.

If you have an alarm that doesn’t go off, is too quiet, or if your iPhone only vibrates, check the following:

  • Check the ringer volume on your iPhone. Alarms match the volume you set for your ringer. If your alarm volume is too low or too loud, press the volume button up or down to adjust it. You can also go to Settings > Sounds to adjust the volume.
  • If your alarm only vibrates, make sure that your alarm sound isn't set to None. Open the Clock app, tap Alarm, then tap Edit. Tap the alarm, then tap Sound and choose a Sound.
  • If you connect wired headphones, Bluetooth headphones, or speakers to your iPhone, alarm sound will play through the connected device. If you don’t hear the alarm sound while connected to these devices, disconnect from those devices and use the built-in speakers on your iPhone.


From:

How to set and manage alarms on your iPhone - Apple Support

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Jul 14, 2017 7:06 PM in response to Gus In response to Gus

Hi Gus,


Thank you for your answer. I did check that my phone was on full volume, do not disturb wasn't active. None wasn't activated either... that's why and it hasn't happened only once. It's been around 5 times. One time I missed a flight due to this. None of my 3 alarms came on loud..

Not sure what to do anymore. I need this alarm for my job all the time.


I appreciate your help anyway.

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Question marked as Apple recommended

Jul 13, 2017 12:21 PM in response to janafromstolberg In response to janafromstolberg

Hello,

Get help with alarms

Do Not Disturb and the Ring/Silent switch don't affect the alarm sound. If you set your Ring/Silent switch to Silent or turn on Do Not Disturb, the alarm sound still goes off.

If you have an alarm that doesn’t go off, is too quiet, or if your iPhone only vibrates, check the following:

  • Check the ringer volume on your iPhone. Alarms match the volume you set for your ringer. If your alarm volume is too low or too loud, press the volume button up or down to adjust it. You can also go to Settings > Sounds to adjust the volume.
  • If your alarm only vibrates, make sure that your alarm sound isn't set to None. Open the Clock app, tap Alarm, then tap Edit. Tap the alarm, then tap Sound and choose a Sound.
  • If you connect wired headphones, Bluetooth headphones, or speakers to your iPhone, alarm sound will play through the connected device. If you don’t hear the alarm sound while connected to these devices, disconnect from those devices and use the built-in speakers on your iPhone.


From:

How to set and manage alarms on your iPhone - Apple Support

Jul 13, 2017 12:21 PM

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Question marked as Helpful

Jul 14, 2017 7:06 PM in response to Gus In response to Gus

Hi Gus,


Thank you for your answer. I did check that my phone was on full volume, do not disturb wasn't active. None wasn't activated either... that's why and it hasn't happened only once. It's been around 5 times. One time I missed a flight due to this. None of my 3 alarms came on loud..

Not sure what to do anymore. I need this alarm for my job all the time.


I appreciate your help anyway.

Jul 14, 2017 7:06 PM

Reply Helpful (8)

Aug 1, 2017 8:08 AM in response to janafromstolberg In response to janafromstolberg

Yes same. I use Bedtime and before I go to sleep, I check to make sure the volume is loud enough to wake me. There have been a couple times when the alarm has gone off in the am but sound was so low, I couldn't hear and slept through. Luckily, I wake at the same time but I overslept for 20min. I'll push the volume button up and hit my alarm sound and it's almost at mute. This is starting to really **** me off. Never happened on my iPad mini 2 before, only with this iPad mini 4... and this new screen is much harder to keep clean.

Aug 1, 2017 8:08 AM

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Aug 7, 2017 8:59 AM in response to janafromstolberg In response to janafromstolberg

This is happening to my daughter and I also. We have the latest updated iOS. Any movement of the iPhone turns off the alarm. Even lifting it to hit snooze turns off alarm. We've both checked all settings. She's in the Netherlands and I'm in Canada so it's not the house or something. Please help we rely on the alarm.

Aug 7, 2017 8:59 AM

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Aug 25, 2017 12:30 AM in response to janafromstolberg In response to janafromstolberg

I have the same problem too. I used to use the Bedtime feature but after the most recent update (iOS 10.3.3), my Bedtime alarm never rings even though my iPad ( mini generation 4) is not on mute and my headphones are not plugged in. So then i switched to the Alarm feature and that worked about 3 days until the same problem occurred. I'm pretty sure i'm not doing anything wrong. I have a feeling that this is some type glitch? Please fix this ASAP Apple, I really need these alarms!!

Aug 25, 2017 12:30 AM

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Aug 31, 2017 3:31 PM in response to janafromstolberg In response to janafromstolberg

My audio for alarm stopped working also, about a week ago, it just stopped.


I deleted the alarms and set them up again, used different sounds, nothing works to allow sound.


Turning the mute switch off will work - but I do not want to hear all the other alerts while sleeping

Aug 31, 2017 3:31 PM

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Oct 5, 2017 7:27 AM in response to Scottosan In response to Scottosan

Same problem, my iPad dont ring even though it does come on and looks like its ringing. If I test it by setting it to ring a couple of minites ahead, then it rings fine. But not when it is supposed to ring in the morning. Very frustrating, should be very simple to fix.

Oct 5, 2017 7:27 AM

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Oct 26, 2017 10:43 PM in response to Gus In response to Gus

Nope, that’s not it. I didn’t change a thing. The latest update has made some change that makes the alarm sound so soft it can’t be heard. Someone needs to tell Apple to Quit changing stuff that already works just fine!

Oct 26, 2017 10:43 PM

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Nov 29, 2017 10:57 AM in response to Gus In response to Gus

I've actually watched the alarm go off but it did not vibrate NOR sound. The thing is, I have set like 5 alarms for the AM. It is weird considering that some alarms actually do sound, but one or two do not.


I've read the suggestions:


Confirmed: Do Not Disturb is NOT on

Confirmed: Not connected to any bluetooth device

Confirmed: Each alarms is set to sound

Nov 29, 2017 10:57 AM

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Dec 20, 2017 7:11 AM in response to janafromstolberg In response to janafromstolberg

I'm also having this issue. I just switched from 6S to 8 over the weekend. The alarm didn't go off yesterday and I was saved by a whining dog - 10 minutes after I normally would wake. This morning I used the Alarm Clock instead of Bedtime and the alarm went off for a second, then stopped. I wouldn't have even noticed it except I had it on vibrate too. That also stopped after a second, but it was enough to wake me. My daughter complained that hers didn't go off a few weeks ago, so I'm thinking this has to be an IOS 11 issue.


I never have my ringer on and my DND is always set for 9 p.m. - 7 a.m., but I never had a problem with the alarms before.

Dec 20, 2017 7:11 AM

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Jan 26, 2018 6:02 AM in response to janafromstolberg In response to janafromstolberg

Apple PLEASE Address this issue. I’ve completely stopped using the bedtime feature as it has become so unreliable. I’d say it has completely stopped going off in the morning. My alarms will go off 3/7 days of the week. This is getting ridiculous and I have been dealing with this for months now!!

Jan 26, 2018 6:02 AM

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Jan 26, 2018 12:13 PM in response to Kevin.L In response to Kevin.L

I am having this same issue. I have an alarm set for 6:00am, and one set for 6:30am. The first alarm usually works, but the second one fails randomly. I will wake up, sometimes an hour late, and see the alarm on my screen, showing that it SHOULD be making a sound, but it is silent. It is clearly a glitch in the phone. If it were operator error, the alarm wouldn't work at all. It's very frustrating, and I can no longer rely on my alarm. Apple needs to get with it, and fix this issue. People shouldn't be an hour late for work, because their alarm randomly fails.

Jan 26, 2018 12:13 PM

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Jan 27, 2018 4:05 AM in response to Semajwerdna In response to Semajwerdna

I am so relieved to find out that I’m not going crazy!!! Yipee! I’m not the only one with this problem... This is a big Issue and I really must find a solution. Do I really need to get a different alarm clock because My IPhone can’t handle it? I have always been an Apple enthusiast, but this is a MUST FIX for apple. This has cost me dearly on several occasions.

Jan 27, 2018 4:05 AM

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Question: Alarm clock randomly silent