iPhone alarm is silent randomly

Hi everyone,

Since a few weeks it happens that my alarm clock doesn't come on with sound every time. When I wake up and set it just for checking, it rings again. It happened about 5 times, one time I woke up while it was alerting, but only the screen showed the alarm.

I really depend on this alarm clock but I can not trust it anymore :-( what to do?




[Re-Titled by Moderator]

Posted on Jul 12, 2017 11:20 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2020 7:21 AM

My alarm was also going silent after a single alert. Just started doing this after I got a replacement and figured out that it was because "Attention Aware Features" was turned on. When I turned the feature off, alarm started working as normal. I think the feature turns alarm to silent as soon as I move it or it recognizes my face ID.


To turn it off go to Settings-->Face ID and Passcode--> Attention Aware Features = off

318 replies

Oct 18, 2019 9:11 AM in response to fast-tl

I thought I would share a workaround with everyone. It has so far prevented this issue (knock on wood).


When I’m heading to bed and I plug my phone in, I wait to hear the chirp indicating the phone is charging. If I don’t hear an audible chirp, I check to make sure I have unmuted the phone. If it is not muted and still won’t chirp, I then check to make sure the sound isn’t manually set all the way down.


If I check both of these and it STILL won’t chirp, I turn the phone off and then back on and start again. Every time I’ve done this, the phone will chirp when plugged in during step 1, and I’ve not had the alarm fail on me since.


I should mention that I’ve had to restart the phone to get system audio working in this way perhaps 1 out of every 20 times (this is a huge guess - it’s happened, and more than once, but I wasn’t explicitly tracking the incidents). That’s about how often the alarm would fail me. I’ll also say that it hasn’t happened since upgrading to iOS 13, but I still do it every night because I have no reason to trust Apple on this one.


I’m confident that the times I had to restart are the times when the alarm would have failed me - if you’re still having the issue, try this out. Hope it helps!

Oct 18, 2019 1:25 PM in response to fast-tl

I just had it happen again as I was watching a video on Facebook. It seems the sound drivers get corrupted and this affects any app or function that uses the main speakers. A reboot is not 100% successful at resetting the issue. We need a root cause. 13.1.3 called out the resolution of an issue with sound. Apparently it wasn't THIS issue.

Mar 2, 2020 7:16 AM in response to andyislateforwork

andyislateforwork wrote:

I haven't read the complete thread but I've just registred to let you know that the exact same thing happened to me now as well.

As Apple isn't reading here for suggestions or bug reports, that really doesn't do much. Use the Feedback page, call Apple Support or make appointment at the Genius bar. All of those will get the problem logged.


Product Feedback - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone alarm is silent randomly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.