You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music / iTunes Library Issue

Ever since Apple Music and iCloud were introduced I have had issues with my iTunes Library. Things tend to disappear from my iPhone but still be on my MacBook. Music that I have uploaded from CD albums have issues as well for some reason. I tried Apple Music when it was released and then started to notice that the some songs that I have purchased or ripped from a CD in the past that I had dragged onto my phone through iTunes weren't play on my phone when I didn't have service. I looked at the file type by right clicking them and they were suddenly apple music files. I've tried waiting for my apple music subscription to end and then re-downloading those songs as the solution the genius at the Apple store gave me. I then tried apple music again and the same thing happens. When I sync my phone to my computer I receive an error like the one shown below.


Anyone know of a something else I could try or have been having the same issue?


User uploaded file

Macbook Pro

Posted on Jul 15, 2017 9:00 PM

Reply
3 replies

Apple Music / iTunes Library Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.