Mail is being deleted automatically

My mail in mail.app is being deleted periodically (about once a month) without me doing anything and it is driving me crazy.


I have even made a clean install of Sierra (10.12.15) and it still happens.


In Mail.app I have my preferences in mailbox behaviours set to Inbox/Trash > Erase deleted messages > Never


Can anyone help?

At the very least I'd like to guard against this by creating a rule that duplicates trashed mail, but this cannot be done as there is no "if mail = trash folder then..."

Posted on Jul 17, 2017 8:46 AM

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25 replies

Jul 18, 2017 7:11 AM in response to Glenn Leblanc

Yes; I have expanded the trash mailbox to show the subfolders. I have 2 sub folders


myemail@website.com and On My Mac

Which ever option I choose, it puts mail in myemail@website.com, however when selecting "On my mac" even though it's putting it in myemail@website.com this isn't on my mail server - so I assume it's renaming my trash subfolder, even though on my mac remains.

Jul 18, 2017 7:22 AM in response to jerboalegs

There are n+1 trashes: one for each account, plus one "On my mac".

The rules are actually pretty simple: when you delete a message, it goes to the respective trash. Messages that you had previously moved to a folder under "On My Mac" and that you subsequently delete, go to the "On my mac" trash. Other messages go to the trash folder corresponding to their respective accounts.


Again: there is no way to tell Mail.app to behave otherwise when you delete a message.

Selecting a particular trash does not mean deleted messages will go there.

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Mail is being deleted automatically

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