cancel icloud storage monthly payment

Hi

thank but the problem is that once I get to the window to downgrade from 20GB to 5GB the button (for 5GB) remains grey so I can't enter this new choice. (whereas it remains blue for the 20 GB previous plan)

Note that I remove all my photos so now my ICloud content is 3 GB only.

See this -- iCloud storage upgrades and downgrades - Apple Support.

Hello,

Welcome to Apple Support Communities!

You can decrease your iCloud storage from your iPhone, iPad, iPod touch, Mac, or PC. The downgrade takes effect after your current monthly or annual subscription ends.

If you downgrade your storage plan and your content exceeds the storage you have available, new photos and videos won't upload to iCloud Photo Library and your devices stop backing up to iCloud. iCloud Drive and the other apps that you use with iCloud won’t update across your devices. You can't send or receive messages with your iCloud email address. Learn how to manage your storage by deleting backups, documents, photos, and email messages that you don't need anymore.

If you cancel your plan or you don't renew it, you'll automatically go back to 5GB of free storage.

On your iPhone, iPad, or iPod touch

1. Go to Settings > [your name] > iCloud > iCloud Storage. If you're using iOS 10.2 or earlier, go to Settings > iCloud > Storage.
2. Tap Change Storage Plan.
3. Tap Downgrade Options and enter your Apple ID password.
4. Choose a different plan.
5. Tap Done.

On your Mac

1. Choose Apple menu > System Preferences, then click iCloud.
2. Click Manage in the lower-right corner.
3. Click Change Storage Plan in the upper-right corner.
4. Click Downgrade Options.
5. Enter your Apple ID password, then click Manage.
6. Choose a different plan.
7. Click Done.

On your Windows PC

1. Open iCloud for Windows.
2. Click Storage.
3. Click Change Storage Plan.
4. Click Downgrade Options.
5. Enter your Apple ID password, then click Manage.
6. Choose a different plan.
7. Click Done.

iCloud storage upgrades and downgrades - Apple Support

-TechGEEEK

Please cancel the iCloud: 50 GB Storage Plan as of now.

I now have the 256 GB iPhone X and shouldn’t need the extra storage.

Thanks

Never mind I figured it out.

Thanks

Everything seems fine until I go to click on the Done button, which is not highlighted. The only option available is to cancel.

I'm just trying to cancel my 50G upgrade.

Same here, upgrade is ok but when I choose downgrade to 5Gb free the “done” button greys out. I have to contact support.

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Please cancel the iCloud: 50 GB Storage Plan as of now.

I need cancel my 50GB storege plan coz I have now IPhone X pl

Hello I dont have an iphone anymore and I still getting charged for storage every month