You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is there a way to have my Iphone ring while wearing my applewatch? I

My phone is not ringing anymore (even if my apple watch is is in charging station). The ringer is on, and volume is all the way up. I can get my apple watch to ring while wearing it, but I also need to have my iphone ring.

Any solutions?

Thank you!

Posted on Jul 18, 2017 10:32 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2017 7:57 AM

The following steps may help (check after each):


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:


Unpair and re-pair your Apple Watch:


If the issue then persists, I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


7 replies
Question marked as Top-ranking reply

Jul 19, 2017 7:57 AM in response to jadajo5

The following steps may help (check after each):


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:


Unpair and re-pair your Apple Watch:


If the issue then persists, I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Jul 18, 2017 10:34 AM in response to jadajo5

Hi


How notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:


  • If your iPhone is unlocked, you will receive notifications on your iPhone instead of on your watch.
  • If your iPhone is locked or asleep and your watch is unlocked (regardless of whether the watch screen is asleep or awake) and on your wrist, you will receive notifications on your watch.
  • If your watch is locked or has Do Not Disturb enabled, notifications will go to your iPhone.


Subject to your settings, both devices should still alert you to incoming phone calls.


If this is not occurring, then it may help to check your iPhone settings, including alert volume, Do Not Disturb mode and silent mode (check the Ring/Silent switch on the side).


More information:

Notifications on your Apple Watch - Apple Support

http://help.apple.com/iphone/10/#/iph07c867f28

http://help.apple.com/iphone/10/#/iph3dd60e1f

http://help.apple.com/iphone/10/#/iphdf0e7f184

Is there a way to have my Iphone ring while wearing my applewatch? I

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.