iPad text not displaying correctly

Question

iPad text not displaying correctly

I'm having issues with text display on my iPad Air 2 both iin Safari, Facebook, and other apps and on the home screen. Text is displaying as outline and not solid black, and some colours are not true - some reds are purple, others pink, while some remain red. This started about an hour ago: I restarted with no improvement, and have also done a hard reboot with no improvement. I'm currently using iOS 8.3.2. Images attached.

iPad Air 2 Wi-Fi, iOS 8.1.2

Posted on Jul 19, 2017 9:49 AM

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Answer 1

Jul 19, 2017 10:14 AM in response to Demo

It is your eyes; it's bad enough that it's pretty much making it impossible to work in Word. Here's another screenshot:

Can you see how insanely difficult it is to read that? An uneven black outline surrounding grey.

It's a display issue not related to Word or Safari but global. I'm wondering if I should just take it to the Genius Bar; it's that bad.

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Answer 2

Jul 19, 2017 10:45 AM in response to Charlene Vickers

Hi. Actually, your screenshot looks absolutely perfect, even when sent to Photos and enlarged. But remember that the screenshot comes from the frame buffer, not from the actual screen. Your screen display itself may have a problem. The genius bar sounds like the right approach. Make an appointment.

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Answer 3

ChrisJ4203

Level 10

230,618 points

Jul 19, 2017 10:51 AM in response to Charlene Vickers

I agree with Diana.McCall. I do not see an issue with the latest screenshot either. Since the screenshot appears correct, but you are seeing an issue on the screen, it is indicative of a screen hardware problem. As Diana says, make a Genius Bar appointment and have the device examined by Apple. They will explain your options after that.

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Answer 4

Demo

Level 10

166,597 points

Jul 19, 2017 11:02 AM in response to Charlene Vickers

Charlene Vickers wrote:

Can you see how insanely difficult it is to read that? An uneven black outline surrounding grey.

Sorry, no I can't see how insanely difficult it is to read, but I think that has already been explained to you. Make a Genius Bar appointment.

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Answer 5

Demo

Level 10

166,597 points

Jul 19, 2017 10:10 AM in response to Charlene Vickers

It could certainly be my eyes, but I don't see any evidence of the problem that you are describing.

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Answer 6

ChrisJ4203

Level 10

230,618 points

Jul 19, 2017 10:14 AM in response to Demo

Don't feel bad, I do not see an "outline and not solid black". The only thing I do notice is that the icons seem somewhat shrunk, but if I click on it, it appears just fine.

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