How to reset forgotten Notes password on iPhone

I forgot the password for my locked notes. How can I reset the password?


[Re-Titled by Moderator]

Posted on Jul 20, 2017 12:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2017 12:54 PM

See the following from Keep your notes secure with password-protection - Apple Support

If you forgot your notes password

You can unlock a note only when you enter the password that it's locked with. If you forgot your password, Apple can't help you regain access to your locked notes.

You can reset your password, but this won’t give you access to your old notes. It will, however, let you password protect any notes that you create from that point forward with the new password. This could lead to you having multiple notes with different passwords.

If you have multiple passwords, you can't tell which password you should use when you look at your notes in the Notes list. When you open a note locked by your old password but enter your current password, you'll see an alert that you entered the wrong password with a hint for your old one. If you then enter the correct old password, you get the option to update that note's password to your current one.

User uploaded file

Reset your notes password

When you reset your Notes password, it doesn't delete or change the password of your notes that are already locked. If you have a note that uses an old password, you can update it to the new password when you enter the old password, remove the old password, then apply your new password to the note.

On your iPhone, iPad, or iPod touch:

  1. Go to Settings > Notes > Password.
  2. Tap Reset Notes Password.
  3. Enter your Apple ID password.
  4. Tap Reset Notes Password again.
  5. Enter your new password and password hint.

On your Mac:

  1. Open Notes.
  2. In the menu bar, click Notes > Reset Password > OK.
  3. Enter your Apple ID password.
  4. Click Reset Password.
  5. Enter your new password and password hint.
309 replies

Sep 8, 2017 11:36 PM in response to suzykazoo

Here's a solution I found to this problem: I had all of my locked notes on my phone and had forgotten the password in order to access them on my mac. The only way I was able to fix it was to reset my password for future notes and then, using my touch ID on my phone, cut and paste the notes into a new note with the new password. I hope that helped. That is what solved the problem for me.

Jan 27, 2018 1:48 PM in response to gail from maine

I have the same problem with locked notes, but i set them so that I could open them with Touch ID. However after upgrading to iOS 11, I don’t get offered this option when I try to open a locked note.


I resent the implication that i have somehow been stupid. I genuinely believed it wasn’t desperate if I lost the password because there would always be the Touch ID option! So why doesn’t iOS give me this option any longer?

Jan 28, 2018 12:35 AM in response to gail from maine

Hi Gail!

Many thanks for your swift response.

Last summer I locked a few notes. First of all, I went into Settings and switched on the Touch ID option and created a password.

I then added a lock to three notes and locked them. I was able to access them successfully many times using Touch ID until I updated iOS to version 11. I never bothered to use the password and so forgot it. :)


Since I upgraded to iOS 11, when I try to open these locked notes the pop-up does not show the Touch ID option and touching the Home key has no effect.


On January 16, you wrote “If you forgot your notes password you can unlock a note only when you enter the password that it’s locked with.” But surely you should be able to use Touch ID if you set it up in the first place.


Thanks

Jan 29, 2018 4:11 AM in response to gail from maine

Hi Gail


I get that pop-up if I create a new locked note.


What I get with the old locked note is shown below.


I think the problem may be because I have re-recorded some fingerprints, as TouchID sometimes seems to forget them! But that shouldn’t be a securproblem, since you have to give your lock screen password to change them.


I think the screen below wants my old notes password, but I have also tried my lock screen one without success!


Thanks


User uploaded file

Jan 29, 2018 10:26 AM in response to gail from maine

Thanks, Gail.


I still have the same lock screen password I had when I set the original notes password, it’s just the latter I can’t remember.


When I go to settings I have a choice:

Reset password - I’ve tried this, but as it says the new one only applies to notes made after this reset.


Change password - this requires entry of Old password, which my experiments show is the most recent notes Password.


I think Apple have created a problem that could have been avoided - after all, I still have the same fingers and the same lock screen password. Never mind, I might guess the old notes password one day!


Anyway, many thanks for taking the time and trouble to look at this. I’m very grateful.


Brian

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to reset forgotten Notes password on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.