credit card number is invalid

Question

Level 1

13 points

credit card number is invalid

Everytime I try adding a different credit card as a payment option I keep getting the same 2 errors the first being "credit card number doesn't match credit card type" (bruh how they know what kind of card I'm using first of all but that's not a real issue here) and the second is "credit card number is invalid" even though I've checked multiple times and I am 100% certain that I'm typing it in right. I used the card to get coffee this morning so I know it's not something wrong with the card but like what else could it be? Sos help asap need Apple Music for my flight

Posted on Jul 21, 2017 9:29 AM

Reply

Answer 1

Jul 29, 2017 10:25 PM in response to Tnavs420

You have likely added too many cards to your account. Apple monitors how often you switch the card associated with your account and will not let you add a new one for a couple of months. Just keep the one you already had on there or use an iTunes card.

I am certain that is the issue, assuming you have already verified that no other issue exists, with you bank.

Are you holding the card in your hand when you type? Did you try scanning? I get the sense you may not have the physical card with you.

Reply

Answer 2

ChrisJ4203

Level 10

236,285 points

Jul 21, 2017 9:31 AM in response to Tnavs420

They know what type of card by the first 4 digits of the card. That is an industry standard to help eliminate fraud.

The other issue may need to be addressed by iTunes Support. Use this to contact them. iTunes - Official Apple Support

Reply

Answer 3

Tnavs420 Author

Level 1

13 points

Jul 21, 2017 9:39 AM in response to ChrisJ4203

The card type says visa up until I put in one of the digits from the last block of 4 but if I change the one number that makes it become an unknown card type to a wrong number it says that I'm using a Visa card so not sure what's up with that

Reply