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my apple watch is locked via find my watch because it was lost and then when i found it i lost my phone so i bought a new one and i forgot my apple watch password so its locked and i wan to know how i can reset/format it

my apple watch is locked via find my watch because it was lost and then when i found it i lost my phone so i bought a new one and i forgot my apple watch password so its locked and i wan to know how i can reset/format it

Apple Watch Series 2, watchOS 2.0.1

Posted on Jul 26, 2017 4:53 PM

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Question marked as Top-ranking reply

Posted on Jul 26, 2017 5:07 PM

Hi


You are describing Activation Lock, which prevents unauthorised use of Apple Watch if it is lost or stolen.


As the watch is locked to your own account and you are having issues with your Apple ID credentials, follow the instructions here to recover them:


If you still need assistance, then contact Apple Support or make a Genius Bar reservation, taking along your Apple Watch and your original proof of purchase for it:



More information:

About Activation Lock on your Apple Watch - Apple Support

2 replies
Question marked as Top-ranking reply

Jul 26, 2017 5:07 PM in response to Hamadnaser

Hi


You are describing Activation Lock, which prevents unauthorised use of Apple Watch if it is lost or stolen.


As the watch is locked to your own account and you are having issues with your Apple ID credentials, follow the instructions here to recover them:


If you still need assistance, then contact Apple Support or make a Genius Bar reservation, taking along your Apple Watch and your original proof of purchase for it:



More information:

About Activation Lock on your Apple Watch - Apple Support

my apple watch is locked via find my watch because it was lost and then when i found it i lost my phone so i bought a new one and i forgot my apple watch password so its locked and i wan to know how i can reset/format it

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