Adware Help

I recently found Advanced Mac Cleaner, Shopperify and My Mac Updater on my computer. From everything I read these are all adware or viruses. I followed steps to get rid of them however I am very concerned that I have not gotten rid of all the files. At one point I thought I had fully cleaned out Advanced Mac Cleaner and as I was getting rid of Shopperify found more Advanced Mac Cleaner files! How do I know if I have gotten rid of all of the files connected to these things. I have searched them in the Finder and nothing comes up. However, nothing came up when I searched Advanced Mac Cleaner after I thought I got it all, then later found out I didn't get it all. So clearly searching for it isn't finding all the files.


Also, while trying to clean these out of my computer I can across a file called ApplePushService which is a locked file. It says that I don't have permission to see it's contents even though I am the administer. Is this another piece of adware?


I am freaking out because my computer is literally 3 days old!! I just want all this stuff off my computer. Help please! What do I do to make sure it's all off? And what is ApplePushService?

MACBOOK AIR (13-INCH, 2017), macOS Sierra (10.12.6)

Posted on Jul 28, 2017 11:16 AM

Reply
3 replies

Jul 28, 2017 3:14 PM in response to k8rich10

Esquared: I was trying to download a new widget for my dashboard when it popped up that I needed to update my flash player. I clicked on it and realized too late that it wasn't a reliable link. After getting the advice about Malwarebytes I contacted Apple chat. They said this is a scam that's been going around causing users to download this malware.


They also recommended Malwarebytes which made me feel better. I did this and it solved my problem! Thanks for the help!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Adware Help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.