Wifi drops when phone is locked after 10.3.3 update

Wifi drops when phone is locked or goes to idle and reconnect when screen is on.

This happens after the last ios update.


Model :iphone 5.

iPhone 5, iOS 10.3.3

Posted on Jul 31, 2017 4:32 AM

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Posted on Oct 25, 2017 7:49 AM

This is not anecdotal. I have been testing it with every iOS release. Nothing has changed. Here is how to actually test it:

  • On your phone go to Settings/Wi-Fi and tap on the i next to the network name
  • Write down the IP address
  • On your computer open a Terminal window (Mac) or CMD window (Windows)
  • Enter "ping <the IP address you wrote down>" (Mac) or "ping /t <the IP address you wrote down>" (Windows)
  • Note the phone responding to the ping command
  • Press the SLEEP button
  • Watch as the responses stop after about 30 seconds
  • To stop the pings enter <CTRL>+C.

Every time a major version is released I do this again. The response has never changed in 10 years.


Repeat the test with the phone plugged in; it won't go to sleep. It may wake up for a few seconds if the phone receives a notification such as a Push email alert, which is an external stimulus, but apps that originate communications will not wake it and will use cellular data.

263 replies

Oct 25, 2017 11:24 AM in response to Lawrence Finch

Good grief, your replies are all over the place.


You: "Every iPhone since Year Zero (2007) has disconnected Wi-Fi about 30 seconds after the phone goes idle." ~Those words mean that until about 30 seconds goes by, the iPhone is still connected to Wi-Fi. There is no other possible reading of your quoted statement. So if it's not disconnected immediately upon going idle, which is what that "30 second" comment asserts, then by definition it's connected until about 30 seconds later. That is what the quote means.


Then,


You again: "...you have no way of knowing when Wi-Fi reconnects; it isn't going to be instantaneous, as Wi-Fi connections must re-establish a handshake..." ~ What??? Reconnects? Re-establish? You mean...the connection was...terminated? Mon dieu.


If it must "reconnect" in order to "re-establish a handshake", that obviously means that Wi-Fi was not connected, or else there'd be nothing to reconnect and re-establish. You just conceded the exact opposite side of the argument you've been making for 10 years when you say "it isn't going to be instantaneous." No ****, Sherlock, that's exactly what everyone's been saying, and that you've been denying for 10 years.

Oct 25, 2017 11:43 AM in response to dittoheadadt

dittoheadadt wrote:



If it must "reconnect" in order to "re-establish a handshake", that obviously means that Wi-Fi was not connected, or else there'd be nothing to reconnect and re-establish. You just conceded the exact opposite side of the argument you've been making for 10 years when you say "it isn't going to be instantaneous." No ****, Sherlock, that's exactly what everyone's been saying, and that you've been denying for 10 years.

You've clearly misunderstood something. What Lawrence has been saying, for 10 years, is that, WiFi disconnects when an iPhone locks unless it is plugged in. So, yes, when you wake it up, it has to reconnect.

Nov 26, 2017 1:43 AM in response to OferL

That’s why I’m reading this thread- because I’m traveling internationally with a work phone for calls and my personal phone on WiFi only and it’s annoying that the WiFi disconnects when screen is off and phone is sleeping. Also irritating design that if true, notifications only ever come over a cellular data connection. This is a design flaw I feel and not considerate of this use case or for limiting cellular data especially when roaming. It should be able to work fine over WiFi only.

Nov 27, 2017 6:42 AM in response to kollamraku

I also have the same problem. I bought and iPhone 7 in September this year (2017). I notices now a days Wi-Fi Drops and connected to 3G mode. I have done the following testing:


1. Turned of 3G and see. wiFI goes off after 6/7 mins idle

2. Network Reset, when there is no result i have done the whole device reset. No better result

3. While Wi-Fi is off I brought another phone and call iPhone 7 whats app, messenger and no notification. It give you notification when you touch the phone do some activity wifi connect then. By the time you will get 7 missed call by viber or whats app etc.

4. Here 3G signal is very bad. so we have to rely on Wi-Fi. when phone is idle i cannot use SIri. Example: I asked Siri what is the time now/or play music. It says "I am having trouble with connection"


I hope you understand the scenarios. Please don't say it is normal behavior. I am using smartphones for last 10 years.


Thanks in Advance

****

Whatsapp: *** ***

(You will not get me while IPhone Wi-Fi take rest. So keep on trying)

<Personal Information Edited by host>


Nov 27, 2017 7:57 AM in response to dittoheadadt

Thanks for the respond. But actually i need a solution. I am reading the forum and seems to be wasting of time.

I have tried everything but the result is same as before. also today I have tried to do as follows:


1. I have disabled the Data service. Actually data service is good for nothing here.

2. Ping from my PC to phone. Surprisingly I noticed that it says "request time out" after 10 sec idle time (when screen is locked)

3. I use a different android phone to call me in Facebook messenger and it says "not available, please record your message"

4. I am working out of the country, I need continuous communication for my family and from my HQ.

5. May be i need to buy an android phone again. I am feeling I am spoiled my money for Apple.I have spent 3 hours from my office hour. Am I a victim of Apple.

6. I am not sure but i am feeling that the problem started after the new IOS update 11.... (Not sure, may be before update i did not mark it)


Anyone please help me from here? I have tried everything (Network reset, hard reset, forget network, from 3rd party forum etc. etc.)

Nov 27, 2017 12:06 PM in response to Lawrence Finch

Ahh, the false dichotomy logical fallacy. There are plenty of alternatives other than "30 seconds" and "all the time." For example, we have multiple options for when our screens auto-lock: 30 seconds, 1 minute, 2 minutes, 3 minutes, 4 minutes, 5 minutes, and Never.


It shouldn't take much engineering for Apple to put something similar in place for how long WiFi remains connected after the screen auto-locks. Let us choose, based upon how we each use our phones, whether to disconnect WiFi after: 30 seconds (the status quo), 5 minutes, 15 minutes, 30 minutes, 1 hour, Never. Something like that.


They should allow us to manage our phones based upon our needs, not some one-size-fits-all (non)solution that Apple dictates.

Nov 27, 2017 1:55 PM in response to deggie

Since this is writing, not speaking, there's no surefire way to provide emphasis like we can when speaking. That's the purpose of my bold and underline. You'll note that I didn't write in ALL CAPS, which is generally regarded as shouting, not emphasis.


If you have better suggestions for emphasizing a word or a phrase other than bold and/or underlining, I'm all ears. Are italics in these forums unprofessional and off-putting, too?


As for your comment about recognizing "who is actually doing the dictating," if online forums were limited to folks who understand 100% of what is involved in any given subject, there would be few of them and they'd be little more than preaching to the choir. It's the robust give-and-take in the arena of ideas that allows those outside the specialty to learn.


Furthermore, your earlier comment "...they actually went outside the standards which were later changed" contradicts your later rebuttal implication that Apple doesn't do dictating. When they went outside the standards and the standards, not Apple, later changed, that's kinda like Apple "dictating." Why can't they go "outside the standards" and let us decide how quickly we want our phones to disconnect from WiFi? If they've gone outside the standards once they presumably can do it again. Their choosing not to give us a choice (if in fact it's their choice not to) is a form of Apple dictating the one-size-fits-all paradigm, as I stated originally.

Nov 27, 2017 2:15 PM in response to dittoheadadt

Yes there is a surefire way, been around a long time. Underlining was invented for typewriters since at that time there was no way to bold text on them. To add emphasis on a device that can use bold typefaces you simply use bold, there is no reason to also underline it.


No, that does not contradict my statement. A number of companies, not just Apple, have sometimes added to or jumped the gun on standards, particularly with WiFi. Sometimes it worked sometimes it didn't. There was not much risk in adding the ability to keep a connection with WiFi while plugged into a power source, it wasn't likely people en masse would complain about there devices being fully charged and backed up. But changing the standard to allow connection on battery would have a much higher risk and may not be adopted plus the WiFi chipmakers would also have to make changes. I suspect if we had a significant breakthrough in battery technology the standard might change, without that I doubt it is likely.

Dec 1, 2017 9:59 AM in response to KiltedTim

so, are you saying a process, out of nowhere, kicks in and keeps my iPhone awake when I connect to my own router and most of the other routes I ever connected to but it DOESN'T kick in when I connect to my ISP router?


do you realize how bizarre that is? I hope you do, because it makes no sense.


My WiFi Icon goes away 30s after I lock my iPhone while connected to my ISP router but it doesn't happen when I connect to my own router nor does it happen with my wife's iPhone.. anywhere..


if you are going to keep saying this is by design, please, don't reply anymore because you are not helping at all.

At least try to understand the issue and stop saying that.


thanks in advance.

Dec 1, 2017 10:36 AM in response to KiltedTim

Then, please, explain to me:


I have two routers, one next to the other.

I connect to router 1, 30s after I lock my iPhone I lose the wifi icon.

I connect to router 2, 10min after I lock my iPhone I still have the wifi icon. and the icon NEVER goes away. This is also the same behavior I get from almost any other router I ever connected to.


router 1 and 2 are from different brands.


my wife's iPhone can remain connected to both routers and will never lose the wifi icon.

Please, explain why this is a feature and not a bug.

thanks.

Dec 11, 2017 1:17 AM in response to kollamraku

Dear Kollamraku. I have done the factory reset as you have suggested. Perhaps, it was ok for 2 to 3 hours. after that the same issue. I am missing my messenger call. May be Apple took my 800 USD and give me scrap.


1. Can anyone suggest me does iPhone X has the same issue?

2. Can anyone help me direct email address of iPhone support central.

3. I have visited the local support here but they cannot help me on this.

Dec 11, 2017 4:19 AM in response to KiltedTim

So, about item 1: are just saying that without having any clue what the issue is or are you actually trying to troll?


I have 3 routers and tested this behavior with several more and this only happens with my ISP's router.

Please, tell me how this is by design.. I would really like get your point of view..


(And no, the issue is not on the Router, my iPad and my wife's iphone behaves just fine with it..)

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Wifi drops when phone is locked after 10.3.3 update

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