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Trying to change Apple ID Email to iCloud Email address

I'm trying to change my apple id email address to my @icloud email address from my old Gmail account, but it just continues processing until i eventually have to cancel out. What am I doing wrong? Is it possible to switch to my icloud email address? I'm looking to condense everything to my iCloud email address and iCloud drive from my google accounts.

Posted on Jul 31, 2017 12:20 PM

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Question marked as Top-ranking reply

Posted on Aug 2, 2017 2:47 AM

Unfortunately, currently it is not possible to change an Apple ID's name/primary email from a third party email address to an iCloud email address (i.e. to the same iCloud email address that is already associated with/an alias for that Apple ID).


As such, currently you are not able to consolidate your Apple ID and your iCloud email address.


This is a known issue and it has been known for a very long time.


The issue is extensively discussed in this thread https://discussions.apple.com/thread/4434456.


I strongly encourage you to provide feedback to Apple as indicated in this post https://discussions.apple.com/thread/4434456?answerId=32026857022#32026857022.

2 replies
Question marked as Top-ranking reply

Aug 2, 2017 2:47 AM in response to BryMasters01

Unfortunately, currently it is not possible to change an Apple ID's name/primary email from a third party email address to an iCloud email address (i.e. to the same iCloud email address that is already associated with/an alias for that Apple ID).


As such, currently you are not able to consolidate your Apple ID and your iCloud email address.


This is a known issue and it has been known for a very long time.


The issue is extensively discussed in this thread https://discussions.apple.com/thread/4434456.


I strongly encourage you to provide feedback to Apple as indicated in this post https://discussions.apple.com/thread/4434456?answerId=32026857022#32026857022.

Trying to change Apple ID Email to iCloud Email address

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