My Magic Keyboard with Numeric Keypad volume keys don't work properly.

My Magic Keyboard with Numeric Keypad volume keys don't work properly. The mute and increase volume don't work at all and the decrease volume moves all of the window tiles off the screen.

MacBook Pro (Retina, 13-inch, Late 2012), OS X El Capitan (10.11.6)

Posted on Aug 1, 2017 6:31 PM

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17 replies

Mar 24, 2018 1:25 AM in response to crentner3

I had this issue, and could not find the solution on this page. I went into System preferences, then keyboard and used both the boxes at the lower part of the popup i.e. "Change keyboard type" and "set up my keyboard" and it worked. I can now press the Function keys and increase/decrease volume without the dashboard appearing/disappearing! Wish I knew exactly what I did because the first time I "set up my keyboard" the keys were still acting strangely. Perhaps the trick was that I did both in sequence. Wish I could have been more exact and hope this helps.

Sep 25, 2017 7:03 AM in response to crentner3

I have the same issue. Just received and set up my new apple keyboard with numeric keypad but the option in the keyboard system preferences to control the function keys does not exist - this option is not there:

Select "Use all F1, F2, etc. keys as standard function keys"


My iMac is not recognizing the Function Keys or the Function Key alternative uses.

VERY frustrating.

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My Magic Keyboard with Numeric Keypad volume keys don't work properly.

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