unable to view my notifications from my lockscreen

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Ronnie_d2002 Author

Level 1

9 points

unable to view my notifications from my lockscreen

I am unable to view my notification centre from my lockscreen even though I have it enabled in settings!

please can any one help?/

iPhone 6s Plus

Posted on Aug 3, 2017 9:52 AM

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Answer 1

jeremy_v

Community Specialist

Aug 4, 2017 6:30 AM in response to Ronnie_d2002

Hello Ronnie_d2002,

Thanks for using the Apple Support Communities.

I see that you are unable to view Notifications in Notification Center on your Lock Screen. It's important to make sure that you are able to see these notifications so you are kept up to date so you never miss a thing. I'll be happy to help provide some help with this.

I suggesting trying the steps in support article: Use Notifications on your iPhone, iPad, and iPod touch , specifically:

If you don't see notifications for a specific app

To get notifications, connect to a Wi-Fi or cellular network. If you don't get notifications for a specific app, try these steps:

Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Notifications are turned on.

If you have notifications turned on for an app but you're not receiving alerts, the alert style might be set to None. Go to Settings > Notifications and check that your Alert Style is set to Banners or Alerts.

Make sure that you’re signed in to your Apple ID. Go to Settings > iTunes & App Stores and enter your Apple ID and password.

Make sure that Do Not Disturb is turned off. Go to Settings > Do Not Disturb and tap Manual if it's turned on.

If you’ve recently installed an app or restored from a backup, open the app to start getting notifications.

You can skip any of the steps that you've already tried. Let me know if you have any questions.

Best Regards.

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