Unable to boot normally. Will boot to Safe Mode or Recovery Disk.

EtreCheck version: 3.4.2 (436)

Report generated 2017-08-04 21:45:46

Download EtreCheck from https://etrecheck.com

Runtime: 3:38

Performance: Good


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Problem: Other problem

Description:

Computer will not boot normally to my main drive, only to Safe Mode. Have run Disk Utility from the Recovery partition, reinstalled the OS (twice), reset the SMC and PRAM, confirmed the permissions for the Root drive, pruned the System and Library folders (Extensions, LaunchAgents, LaunchDaemons, StartupItems, etc.) and rebuilt all the system caches with OnyX. When attempting to boot normally, the progress bar at the Apple screen reaches the halfway point, the screen then goes completely grey for a second, then the Apple and bar return but there is no further progress. I am unable to get Apple Hardware Test to run. Have not pursued user elements as I don't reach the Login screen. I am unable to use my original Installation discs as my optical drive stopped working long ago.


Hardware Information:

iMac (27-inch, Late 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac10,1

1 3.06 GHz Intel Core 2 Duo (Duo) CPU: 2-core

12 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

BANK 0/DIMM1

2 GB DDR3 1067 MHz ok

BANK 1/DIMM1

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

iCloud Quota: 3.11 GB available


Video Information:

ATI Radeon HD 4670 - VRAM: 256 MB

iMac 2560 x 1440


Disk Information:

Hitachi HDE721010SLA330 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (251.37 GB free)

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB


PIONEER DVD-RW DVRTS09 ()


USB Information:

USBBus

Apple Computer, Inc. IR Receiver

Logitech USB Trackball

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

USB20Bus

Apple Inc. Built-in iSight

USB20Bus

Apple Card Reader


System Software:

macOS Sierra 10.12.6 (16G29) - Time since boot: less than an hour


Gatekeeper:

Mac App Store and identified developers


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 188 Apple tasks

[running] 86 Apple tasks


System Launch Daemons:

[failed] com.apple.ucupdate.plist (Apple, Inc. - installed 2017-07-15)

[failed] com.apple.watchdogd.plist (Apple, Inc. - installed 2017-07-15)

[not loaded] 38 Apple tasks

[loaded] 181 Apple tasks

[running] 97 Apple tasks


Launch Daemons:

[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-07-15)


User Launch Agents:

[not loaded] com.akamai.single-user-client.plist (? 45936010 6a3689c4 - installed 2017-01-19) [Lookup]

[not loaded] com.bittorrent.BitTorrent.plist (BitTorrent, Inc - installed 2015-10-21) [Lookup]

[not loaded] com.spotify.webhelper.plist (Spotify - installed 2016-12-04) [Lookup]

[not loaded] com.valvesoftware.steamclean.plist (? 1fd1e6f4 c55d6662 - installed 2017-07-15) [Lookup]


Internet Plug-ins:

Silverlight: 5.1.50901.0 (installed 2016-10-22) [Lookup]

AdobePDFViewer: 17.009.20058 (installed 2017-07-12) [Lookup]

AdobePDFViewerNPAPI: 17.009.20058 (installed 2017-07-12) [Lookup]


User internet Plug-ins:

ooVooWeb: 1.0.3 (installed 2013-03-21) [Lookup]

ActiveGS: 3.7.1019 (installed 2014-01-27) [Lookup]


Safari Extensions:

[enabled] AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2016-02-18)

[enabled] 1-ClickWeather - TWCi - http://www.weather.com/ (installed 2012-09-02)

[enabled] F.B. Purity - Cleans Up Facebook - Stephen Fernandez - http://www.fbpurity.com (installed 2013-10-22)

[enabled] NinjaKit - os0x - http://ss-o.net/ (installed 2012-03-10)

[enabled] Cookie Stumbler - WriteIt! Studios Limited - http://www.writeitstudios.com (installed 2012-09-02)

[enabled] Add To Amazon Wish List - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (installed 2013-01-18)


3rd Party Preference Panes:

None


Time Machine:

Time Machine not configured!


Top Processes by CPU:

2% ps

2% WindowServer

0% fontd

0% accountsd

0% kernel_task


Top Processes by Memory:

674 MB kernel_task

194 MB iconservicesagent

152 MB assistant_service

150 MB assistantd

130 MB Finder


Top Processes by Network Use:

Input Output Process name

46 KB 42 KB mDNSResponder

10 KB 18 KB apsd

802 B 354 B netbiosd

432 B 432 B ntpd

0 B 96 B SystemUIServer


Top Processes by Energy Use:

1.76 WindowServer

0.04 fseventsd

0.02 cfprefsd

0.02 logd


Virtual Memory Information:

6.18 GB Available RAM

4.27 GB Free RAM

5.82 GB Used RAM

1.91 GB Cached files

0 B Swap Used


Software installs:

Adobe Flash Player: (installed 2017-07-11)

Adobe Acrobat Reader DC (17.009.20058): (installed 2017-07-12)

Logitech Control Center: (installed 2017-08-02)


Install information may not be complete.


Diagnostics Information:

2017-08-04 21:26:49 Last shutdown cause: 3 - Hard shutdown

2017-08-03 23:03:24 WindowServer High CPU use [Open] [Details]


Files deleted by EtreCheck:

2017-08-03 08:49:07 - com.adobe.ARM.[...].plist - Unknown

2017-08-03 08:49:07 - ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist - Unknown

2017-08-03 08:49:07 - ~/Library/LaunchAgents/com.splashtop.streamer-for-user.plist - Unknown

2017-08-03 08:49:07 - ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist - Unknown

2017-08-03 08:49:16 - /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist - Unknown

iMac, macOS Sierra (10.12.5), Late 2009 27&quot;

Posted on Aug 4, 2017 6:59 PM

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31 replies

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Unable to boot normally. Will boot to Safe Mode or Recovery Disk.

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